Virgin Media TV & Broadband24 hour UK service
Customer Helpline Number
Best calling hours
The VirginMedia customer helpline contact number should provide you assistance in the following areas.
• Virgin Media TV Packages UK Phone Number
• Virginmedia Broadband Customer Number
• Virgin Phone Line & Line Rental Customer Services
• Virgin Media Setup & Installation Customer Service Number
Want to make a complaint to Virgin Media about Broadband, cable TV, landline phone and mobile services? You can raise an issue with Virgin Media Customer Service team on their contact number: 0800 052 0422. Get technical assistance by calling on Virgin Media contact number: 0800 052 0422. If you are living in U.K it is easy to contact Virgin Media customer service on contact number for virgin media listed here by us. The calling charges for this number are 5p/minute. To learn more about Virgin Media products and services, phone Virgin Media customer service helpline on 0800 052 0422.
Telephony and mobile services.
Virgin Media has three subsidiaries that are mentioned below:
Virgin Mobile U.K.
Virgin Media Business.
Virgin Media Ireland.
U.Ks popular TiVo box is offered by Virgin Media . The company also provides fastest internet speed up to 152mbps in U.K
Related – Reach Sky Contact Number
Some of the most commonly asked questions are:
How to contact virgin media from landline?
How to contact virgin media head office?
How to ring virgin media for free?
There are various ways to contact Virgin Media technical help and support team. To get solution to your general and technical problems contact technical team via:
Virgin Media online chat feature. To use this facility go to Contact Us section on Virgin Media official website.
Virgin Media phone number: Give a call on Virgin Media contact number: 0800 052 0422. Standard call charges will be applied by calling on this phone number.
If you are looking for second options or want to cancel your services with Virgin Media, contact the sales team on 0800 052 0422. In case you were not satisfied with the services, give a call on Virgin Media Complaint number: 0800 052 0422. The team is available 24 hours to provide assistance regarding your bills and other complaints etc.
There may be cases where you need technical support from someone who is technically sound. Best option to get in touch with the right person is by calling virgin media customer service free number 0345 454 1111 or 0800 052 0422 Some of the problems are mentioned below:
Received bill higher than usual.
Slow internet speed.
Unable to connect your devices with Virgin media wifi.
To upgrade your Virgin Media package.
Loss of TV services or signal not being received on TiVo box.
Change your Tv package.
Schedule a technician visit at your home.
Visual and audio problems on your Tv.
No dial tone on your Virgin Media mobile.
Mobile not working.
Upgrade mobile plan.
Your virgin Media device lost or stolen.
Schedule an installation at your home.
These are some of the common problems that you might face when you are active with Virgin Media services. However Virgin Media has structured its services infrastructure in such a way that there is no third party member or team involved while contacting them. To give call to Virgin Media executive, dial Virgin media customer service contact number: 0800 052 0422. Standard call charges will be applied on calling this phone number.
Calls from mobiles and other networks may vary. You will be connected directly to a VirginMedia Customer Service agent. Contact helpline is in no way affiliated with VirginMedia.
Mobile roaming charges face an immediate hike if there is a No Deal Brexit, the government has confirmed.
Tory ministers are revoking the EU law which guarantees UK citizens pay the same for using their phone on the Continent as they do at home. That will leave mobile phone firms free to hike costs whenever they like after the UK leaves. Guaranteed free roaming launched across the EU just 20 months ago - and meant big savings. But that guarantee will be scrapped if there is no deal, thanks to an obscure law laid before Parliament this week. What is a No Deal Brexit? 21 ways you'll be affected if UK leaves EU with no deal The move will leave mobile phone firms free to hike costs whenever they like. Brexit: Corbyn offers to help Theresa May PASS a deal - what's changed and why MPs are furious.
The current system caps the costs charged between EU and UK phone operators, letting them pass on the savings to customers. But the Mobile Roaming (EU Exit) Regulations admit these caps will have no legal force if there is no Brexit deal. That means phone giants could see their wholesale costs spiral, making roaming packages unaffordable and forcing them to push up costs, the government warns. Under the new rules, customers will still be prompted once they've spent £45 to prevent massive accidental bills. Travellers will also be prompted when they've hit 80% and 100% of their data allowance. But it will spell the end of 'guaranteed' free roaming across the EU, notes on the new law admit. Brexit: Theresa May flies into Brussels to beg for help after Tusk's 'hell' jibe
Costs are kept down by capping charges between different phone firms - but these caps would have no legal force after Oct 31st. Alex Neill of consumer group Which? told HuffPost UK: Any return to sky-high charges for using mobile phones abroad would be a bitter blow for millions of consumers. The government should seek to avoid these charges by securing a deal with the EU. But if that is not the outcome, companies must be absolutely clear about any extra charges their customers could be facing.
Back when warnings first emerged about an end to roaming, the government insisted firms would not hike charges because of market competition. But MoneySavingExpert revealed last week that just two out of 12 major UK phone firms have guaranteed to keep free roaming in a No Deal Brexit . Most said they had no plans to raise charges - but stopped short of giving a cast-iron guarantee. Consumer groups lobbied the government to keep roaming free by law.
But after 'careful consideration' the government did not agree, because it would pass all the costs on to phone firms. That, in turn, could have pushed up the cost of mobile phone tariffs overall to compensate, an explanatory note to the new law says. Shadow Brexit minister Jenny Chapman said: These proposals prove that it will be holidaymakers and businesses that are forced to pay the price for this government's incompetence. It's unacceptable that these plans have been snuck out.'Tory Ministers need to start being straight with the British public about the consequences of a No Deal Brexit and take it off the table once and for all.' Shadow Brexit minister Jenny Chapman said: 'It will be holiday makers and tans european businesses that will be forced to pay the price for the government's incompetence'
The anti-Brexit group best For Britain branded the fiasco the 'Last Days of Roam' and claimed business travellers could be forced to pay £778 more per month. Lib Dem MP Layla Moran said: The cost of a hard Brexit on British travellers is becoming abundantly clear.
We have shared some of important phone numbers that will help to get in touch with various departments of Virgin Media. Contact numbers for Virgin Media Different departments are mentioned below:
For Account and Billing queries: If you have a query related to your Virgin Media online account, simply dial Virgin Media telephone number: 0345 454 1111 (if you are calling from a landline) or call on 150 (if you are calling from Virgin Media phone device).
For Broadband related queries: If you are receiving slow internet speed on your broadband, talk to an advisor on Virgin Media contact number: 0345 454 1111 or 150 (calling from Virgin Media device).
Queries related to TiVo box: If there is a loss of signal on tiVo box, give a call on Virgin Media customer service number: 0345 454 1111.
For Landline related queries: If there is no dial tone on your phone, then you can get in touch with the Virgin Media customer support team on 0345 454 1111.
Relocating: If you are moving to new address and want to continue your services at the new address as well, feel free to contact an advisor over the phone. Use phone number 0345 141 0111 or virgin media contact number 0800 to get in touch with Virgin Media executive.
Broadband speed is slow even though company has promised for fast internet speed.
Frequent loss of internet signal.
Charged for services that you have not subscribed.
Besides contacting Virgin Media phone number: 0345 454 1111, you can also send an email or write to customer service centre.
To email, visit Contact Us section on the official site of Virgin media. Write your complaint at the following Virgin media head office address:
PO Box 333,
We have shared some common questions with their solutions that might be helpful to you. If your query is not resolved by the answers mentioned below, then give a call on Virgin Media customer support services number: 0345 454 1111.
You can reset your Virgin Media Tv PIN in the following ways:
Reset PIN on a V box: To reset tv PIN on V box, follow the below mentioned steps:
Press down Home button on your Tv remote.
Go to help and tap Virgin TV.
On the Tv screen, click on Got a Problem? > and select TV Care.
Reset PIN on a TiVo box: In order to reset pin on a TiVo box, follow the steps mentioned below:
Use Home button on your Tv remote to go to Help & Settings.
Tap Help option and choose TiVo box.
Select TV Care.
Call Virgin Media support number and select option 2 on your phone. You also have an option to call at the following Virgin Media customer service numbers:
Virgin Media contact number: 150 (calling from Virgin mobile)
0345 454 1111 (calling from any other phone).
You can upgrade your Virgin Media plan online by following some easy steps:
Go to your Virgin Media account. To directly access the page click on: My Virgin Media.
Go to Upgrades & Offers section at top of the page.
Choose the package which you would like to upgrade. Also don’t forget to check Top Offers section on the page.
Tap on Add or upgrade to add the package on your account.
Follow instructions that are displayed on the screen.
If you want to know more about latest plans and offers, call Virgin Media customer services team on 0345 454 1111
To unsubscribe your Virgin mobile services, give a call on Virgin Media phone number: 150 (if you are calling from Virgin mobile) or if you are calling from any other phone call on 0345 454 1111 and choose option 1 in both the cases.
If you are unable to connect to Virgin Media internet, check for the following conditions:
Check for any network outage: Firstly check for any network outage in your area. In order to check this, you will have to access any other internet connection. You can visit Virgin Media Service status area and follow instructions on your computer screen. If you are unable to access the service status get live help from company executive by calling on Virgin Media phone number: 0800 561 0061.
Try to open another web site: Try to open any other website on your computer bowser. Also check for any spelling mistake while entering the website name.
Restart your broadband router and computer: Try to restart your computer and internet equipments. Also check for any loose cable on your internet router. Restart your internet modem and check whether all the lights on modem are illuminated. If you are using Virgin Media hub, click on the link:
For Virgin Media internet problems, call the Virgin Media technical department on phone number: 0345 454 1111
In order to set up video calling feature on your mobile, dial Virgin Media customer services number: 789. If you are using 3G services enabled sim and if your sim has ready for video calling feature, this means video calling feature is already enabled on your device.
If you have already set an appointment on a particular date and want to reschedule it, then follow the steps mentioned below:
Login to your Virgin Media account. Click on the link: https://my.virginmedia.com/
Go to Your Appointments to check your existing appointment details.
Tap Reschedule option.
Select any available date for tech visit.
After selecting the date, click on Next option.
Confirm or update your details on the next page and then click on Next.
Click on Confirm at the end and your new appointment details will be displayed on the screen.
If you want to reschedule appointment over the phone, give a call on Virgin Media phone number: 0345 454 1111
In order to cancel an appointment, follow the steps mentioned below:
Login to your Virgin Media account.
Go to Your Appointments and click on Cancel option.
Select the reason for cancellation and tap Continue.
TIP: If you want to cancel the procedure, click on Return.
Alternatively, you can call Virgin Media contact number: 0345 454 1111 to cancel the appointment.
If you are unable to make calls from your Virgin mobile, this could be due to the following reasons:
Your Virgin phone is faulty.
Activated Outgoing Call Barring facility.
Due to late payment of your bill, your phone services may have been limited only to incoming calls.
Due to outage in your area.
If your phone is faulty:
Follow the troubleshooting steps mentioned below:
Unplug your Virgin phone from the mains. Plug any other phone and check whether you are able to make outgoing calls or not.
Take your phone at neighbour’s house and check if it works there or not.
If you have activated Call Barring:
If the Call Barring facility is enabled on your phone, then you might have to override it. For more information on how to override, click on the link: How can I bar calls to other landline and mobile phones?
If you have made a late payment, it may be possible that your phone services have been reduced to incoming calls. Login to your Virgin Media account to check about your suspended account and make a payment online to restore your Virgin Media phone services.
If you meet above conditions and still you are unable to make outgoing calls from Virgin Media phone, contact Virgin Media customer service department on 0345 454 1111.
You can get in touch with the Virgin Media customer support services by calling on the phone numbers mentioned below:
For Virgin mobile queries:
Virgin Mobile Customer Support number: 789 (calling from Virgin mobile)
0345 6000 789 (calling from any other phone)
For Billing and account queries:
Virgin Mobile UK contact number: 150 (calling from Virgin mobile)
0345 454 1111 (calling from any other phone)
Timings: 8 am to 12 pm. (7 days)
For Virgin Mobile queries:
Virgin Mobile UK phone number: 150 (calling from Virgin mobile)
0345 454 1111 (calling from any other phone)
For more information click on the link: https://help.virginmedia.com/system/selfservice.controller
You can disconnect your Virgin Media service by calling on the Virgin Media customer service number on 150 (calling from Virgin phone) or 0345 454 1111 (calling from any other phone) and select option 1.
To set up video calling feature on your Virgin mobile, you have to call Virgin media customer support department at 789. If you have bought a 3G Virgin sim and the sim has Ready for Video Calling feature, then your sim is already activated for video calling feature.
For more assistance, feel free to get in touch with Virgin Media customer services team.
If you have forgotten your Virgin Media Tv pin try :1234. If it does not work, try resetting the pin by following the steps mentioned below:
You can also call the Virgin Media service number and choose option 2 on your phone. You can call at the following Virgin Media service numbers:
Virgin Media contact number: 150 (calling from Virgin mobile)
0345 454 1111 (calling from any other phone).
To set up a personal voicemail greeting, follow the steps mentioned below:
For more queries regarding voicemail greetings, contact Virgin Media customer support department.
You can insert the Virgin Media SIM in your iPhone 6 device by following the methods mentioned below:
For SIM issues, you can call the Virgin Media U.K customer support number.
All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.
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