directline UK Contact Number

Direct Line

Customer Service Contact
24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00

Directline Info


The Directline customer helpline contact number should provide you assistance in the following areas.

• Direct Line UK Support
• Direct Line Car Insurance Quotes Enquiry
• Direct Line Breakdown Phone No
• Directline Claims Helpdesk
• Directline Home Insurance UK Phone Number

Direct Line 0844 385 1256

Dial the the Direct Line phone number to get connected to the Direct Line customer service about your insurance policy. The Direct Line phone number can be called 24 hours a day, 7 days a week.

Direct Line Support:
0844 385 1256

Direct Line is an insurance company that was founded in 1985. Direct Line contact number 0844 385 1256 can be used by anyone who needs to get in touch with the company at this time. In addition to insurance, the company also offers various other financial services. Direct Line was founded by Peter Wood, and is currently headquartered in Leeds, United Kingdom. The company offers a large variety of insurance options, including car, home, pet, life, business, and more. All of the available options can be viewed online by visiting

Direct Line Phone Number for Customer Service

Phone contact is available between the hours of 8am – 9pm during the standard business week, 9am – 5pm on Saturday, and 10am – 5pm on Sunday and bank holidays. These hours do not apply to claims, which can be submitted at the hours listed in the claims topic area below. Sign language service is an option that is available on the website between the hours of 8am and 6pm, Monday to Friday. Call 0844 385 1256 to connect with a representative. The company can be emailed, and can also be found on social media at sites such as Facebook, Twitter, YouTube, and Google+. Web chat is also an option, but it is only available during certain hours of the day.

Contact Helpline


Please refer to Official Direct Line website here. for call charges. You will be connected directly to a Directline customer service agent. Contact helpline is in no way affiliated with Directline.

NEWS - No Deal Brexit & Trans-European calls

Mobile phone roaming charges face immediate rise after second 'flextension' on OCT 31

Mobile roaming charges face an immediate hike if there is a No Deal Brexit, the government has confirmed.

Tory ministers are revoking the EU law which guarantees UK citizens pay the same for using their phone on the Continent as they do at home. That will leave mobile phone firms free to hike costs whenever they like after the UK leaves. Guaranteed free roaming launched across the EU just 20 months ago - and meant big savings. But that guarantee will be scrapped if there is no deal, thanks to an obscure law laid before Parliament this week. What is a No Deal Brexit? 21 ways you'll be affected if UK leaves EU with no deal The move will leave mobile phone firms free to hike costs whenever they like. Brexit: Corbyn offers to help Theresa May PASS a deal - what's changed and why MPs are furious.

The current system caps the costs charged between EU and UK phone operators, letting them pass on the savings to customers. But the Mobile Roaming (EU Exit) Regulations admit these caps will have no legal force if there is no Brexit deal. That means phone giants could see their wholesale costs spiral, making roaming packages unaffordable and forcing them to push up costs, the government warns. Under the new rules, customers will still be prompted once they've spent £45 to prevent massive accidental bills. Travellers will also be prompted when they've hit 80% and 100% of their data allowance. But it will spell the end of 'guaranteed' free roaming across the EU, notes on the new law admit. Brexit: Theresa May flies into Brussels to beg for help after Tusk's 'hell' jibe

Costs are kept down by capping charges between different phone firms - but these caps would have no legal force after Oct 31st. Alex Neill of consumer group Which? told HuffPost UK: Any return to sky-high charges for using mobile phones abroad would be a bitter blow for millions of consumers. The government should seek to avoid these charges by securing a deal with the EU. But if that is not the outcome, companies must be absolutely clear about any extra charges their customers could be facing.

Back when warnings first emerged about an end to roaming, the government insisted firms would not hike charges because of market competition. But MoneySavingExpert revealed last week that just two out of 12 major UK phone firms have guaranteed to keep free roaming in a No Deal Brexit . Most said they had no plans to raise charges - but stopped short of giving a cast-iron guarantee. Consumer groups lobbied the government to keep roaming free by law.

But after 'careful consideration' the government did not agree, because it would pass all the costs on to phone firms. That, in turn, could have pushed up the cost of mobile phone tariffs overall to compensate, an explanatory note to the new law says. Shadow Brexit minister Jenny Chapman said: These proposals prove that it will be holidaymakers and businesses that are forced to pay the price for this government's incompetence. It's unacceptable that these plans have been snuck out.

'Tory Ministers need to start being straight with the British public about the consequences of a No Deal Brexit and take it off the table once and for all.' Shadow Brexit minister Jenny Chapman said: 'It will be holiday makers and tans european businesses that will be forced to pay the price for the government's incompetence'

The anti-Brexit group best For Britain branded the fiasco the 'Last Days of Roam' and claimed business travellers could be forced to pay £778 more per month. Lib Dem MP Layla Moran said: The cost of a hard Brexit on British travellers is becoming abundantly clear.

Further Directline info

Further Directline info

Direct Line Contact for Rate Quotes

Rate quotes are available for all insurance products offered by the company. To request a quote over the phone, call Direct Line phone number 0844 385 1256. Quotes can also be requested online and can be saved as well. It is not necessary to create an account to request a quote. Detailed information is available for each of the insurance products provided. Click the ‘More’ link next to the insurance that you would like to learn more about from the company homepage in order to access additional details. Rates are subject to claim, which means that you may need to request a new quote if the decision making process takes a while.

Direct Line Customer Assistance for Claims

Claims can be filed at any hour of the day or night. Auto accident and windscreen claims are accepted 24-hours a day, 7-days a week. All other general claims will need to be initiated between the hours of 8am to 8pm Monday – Friday, 9am to 5pm Saturday, and 11am to 5pm on Sunday. If you have already submitted claim information and would like to check on the status of your claim, contact Direct Line by calling 0844 385 1256. An agent will be able to provide an update on the status of your claim, and should be able to tell you when to expect the claim to be approved or denied. If your claim is denied and you wish to submit a complaint, the Direct Line complaints department can be reached by calling the phone number listed line

Direct Line Number for Account Help

Creating an account will allow you to do many things, such as view your coverage information online, make payments, update your information, making policy changes, and more. If you need help with creating an account, logging into your account, or changing your password, call the Direct Line helpline. You will need to select the type of insurance account that you would like to access prior to logging in. Too many failed attempts at logging in could lock your account. This is done for protection against fraud. If you have been locked out of your account, call 0844 385 1256 and be prepared to provide some identifiable information that will verify your identity.

Phone Direct Line for Business Coverage

Business coverage is offered, along with landlord insurance. Quotes are available for both of these types of coverage. Telephone Direct Line if you are a business owner or landlord and would like to request a quote. A business specialist can help to pair you with the right type of coverage, at an affordable price level. If you would like to discuss the specifics of your business and insurance needs, call 0844 385 1256 from any landline or mobile phone.

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