directline Customer Helpline Number

Direct Line
Customer Service Contact

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00

Directline Info


The Directline customer helpline contact number should provide you assistance in the following areas.

• Direct Line UK Customer Relations
• Direct Line Car Insurance Quotes Call Center
• Direct Line Breakdown Helpdesk
• Directline Claims Customer Contact
• Directline Home Insurance Customer Services

Direct Line 0844 385 1256

Dial the the Direct Line phone number to get connected to the Direct Line customer service about your insurance policy. The Direct Line phone number can be called 24 hours a day, 7 days a week.

Direct Line Customer Relations:
0844 385 1256

Direct Line is an insurance company that was founded in 1985. Direct Line contact number 0844 385 1256 can be used by anyone who needs to get in touch with the company at this time. In addition to insurance, the company also offers various other financial services. Direct Line was founded by Peter Wood, and is currently headquartered in Leeds, United Kingdom. The company offers a large variety of insurance options, including car, home, pet, life, business, and more. All of the available options can be viewed online by visiting

Direct Line Phone Number for Customer Service

Phone contact is available between the hours of 8am – 9pm during the standard business week, 9am – 5pm on Saturday, and 10am – 5pm on Sunday and bank holidays. These hours do not apply to claims, which can be submitted at the hours listed in the claims topic area below. Sign language service is an option that is available on the website between the hours of 8am and 6pm, Monday to Friday. Call 0844 385 1256 to connect with a representative. The company can be emailed, and can also be found on social media at sites such as Facebook, Twitter, YouTube, and Google+. Web chat is also an option, but it is only available during certain hours of the day.

Contact Helpline


Please refer to Official Direct Line website here. for call charges. You will be connected directly to a Directline customer service agent. Contact helpline is in no way affiliated with Directline.

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Further Directline info

Direct Line Contact for Rate Quotes

Rate quotes are available for all insurance products offered by the company. To request a quote over the phone, call Direct Line phone number 0844 385 1256. Quotes can also be requested online and can be saved as well. It is not necessary to create an account to request a quote. Detailed information is available for each of the insurance products provided. Click the ‘More’ link next to the insurance that you would like to learn more about from the company homepage in order to access additional details. Rates are subject to claim, which means that you may need to request a new quote if the decision making process takes a while.

Direct Line Phone Number for Claims

Claims can be filed at any hour of the day or night. Auto accident and windscreen claims are accepted 24-hours a day, 7-days a week. All other general claims will need to be initiated between the hours of 8am to 8pm Monday – Friday, 9am to 5pm Saturday, and 11am to 5pm on Sunday. If you have already submitted claim information and would like to check on the status of your claim, contact Direct Line by calling 0844 385 1256. An agent will be able to provide an update on the status of your claim, and should be able to tell you when to expect the claim to be approved or denied. If your claim is denied and you wish to submit a complaint, the Direct Line complaints department can be reached by calling the phone number listed line

Direct Line Number for Account Help

Creating an account will allow you to do many things, such as view your coverage information online, make payments, update your information, making policy changes, and more. If you need help with creating an account, logging into your account, or changing your password, call the Direct Line helpline. You will need to select the type of insurance account that you would like to access prior to logging in. Too many failed attempts at logging in could lock your account. This is done for protection against fraud. If you have been locked out of your account, call 0844 385 1256 and be prepared to provide some identifiable information that will verify your identity.

Phone Direct Line for Business Coverage

Business coverage is offered, along with landlord insurance. Quotes are available for both of these types of coverage. Telephone Direct Line if you are a business owner or landlord and would like to request a quote. A business specialist can help to pair you with the right type of coverage, at an affordable price level. If you would like to discuss the specifics of your business and insurance needs, call 0844 385 1256 from any landline or mobile phone.

Mail to


All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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