SKY BroadbandCustomer Service Contact
24 hour UK service
Best calling hours
The Sky Broadband customer helpline contact number should provide you assistance in the following areas.
• SKY Home Broadband Enquiry
• Customer Service Helpline
Phone 0844 385 1242 to contact Sky Customer Service for help with your Sky TV, Broadband and other devices; or call their freephone number 0800 151 2747 for free from any standard UK landline or mobile phone.
Here are the phone numbers of Sky (including Sky TV, Sky Broadband, Sky Talk, TV Apps, iD, etc) that can help with your consumer experience in a convenient set of lists. Here you will find all of Sky’s phone numbers relating to buying/upgrading, scheduling/cancelling an appointment, moving your service to a new address, and more.
If you are not sure on which number to call, please call the main customer service helpline 0800 151 2747. This is a freephone number, like all 0800 numbers, which means it is free to call from a UK based mobile or landline. If calling from outside the UK dial +44 800 151 2747 – standard international call costs will apply.
Here’s a list of Sky’s most popular telephone helplines:
|Join Sky||0843 504 7160|
|Sky – sales||0800 151 2747|
|Sky – customer service||0844 385 1242|
|Sky – upgrade||0344 241 1653|
|Sky – downgrade||0344 241 0266|
|Sky – cancellations||0333 202 2135|
|Sky – faults||0344 241 1653|
|Sky – installations||0800 151 2747|
|Sky – engineer||0344 241 4141|
|Sky TV||0800 151 2747|
|Sky Broadband||0800 151 2747|
|Sky Talk||0800 151 2747|
These generic phone numbers are suitable for pretty much any customer service enquiry relating to Sky TV, Sky Broadband and any of Sky’s mainstream products or services sold in the UK.
|Phone Number||Department||Number Type|
|0800 151 2747||Sky Customer Service||Freephone (0800) *|
|0344 241 1653||Sky Customer Service||Local-Rate (03) **|
* 0800 numbers are free to call from UK landlines & mobiles.
** 03 numbers cost the same as 01 & 02 (geographic) numbers, and are compatible with inclusive free minutes allowances (unlike the more expensive 08 numbers, for example).
Whether you’d like to sign up, upgrade or cancel your Sky TV package, or if you’re experiencing difficulties, call the Sky customer service team on 0344 241 1653 at local rate, or find the most appropriate number below to suit for your enquiry type. This number like all 03 numbers is charged at your phone company’s standard local rate – the same as 01 and 02 numbers.
To check your current Sky balance or make payments on your account please call a Sky billing and accounts representative at 0344 241 1653 or phone one of the following numbers. If calling from outside the UK, dial +44 344 241 1653.
Calls from mobiles and other networks may vary. You will be connected directly to a Sky Broadband Customer Service agent. Contact helpline is in no way affiliated with Sky Broadband.
Mobile roaming charges face an immediate hike if there is a No Deal Brexit, the government has confirmed.
Tory ministers are revoking the EU law which guarantees UK citizens pay the same for using their phone on the Continent as they do at home. That will leave mobile phone firms free to hike costs whenever they like after the UK leaves. Guaranteed free roaming launched across the EU just 20 months ago - and meant big savings. But that guarantee will be scrapped if there is no deal, thanks to an obscure law laid before Parliament this week. What is a No Deal Brexit? 21 ways you'll be affected if UK leaves EU with no deal The move will leave mobile phone firms free to hike costs whenever they like. Brexit: Corbyn offers to help Theresa May PASS a deal - what's changed and why MPs are furious.
The current system caps the costs charged between EU and UK phone operators, letting them pass on the savings to customers. But the Mobile Roaming (EU Exit) Regulations admit these caps will have no legal force if there is no Brexit deal. That means phone giants could see their wholesale costs spiral, making roaming packages unaffordable and forcing them to push up costs, the government warns. Under the new rules, customers will still be prompted once they've spent £45 to prevent massive accidental bills. Travellers will also be prompted when they've hit 80% and 100% of their data allowance. But it will spell the end of 'guaranteed' free roaming across the EU, notes on the new law admit. Brexit: Theresa May flies into Brussels to beg for help after Tusk's 'hell' jibe
Costs are kept down by capping charges between different phone firms - but these caps would have no legal force after Oct 31st. Alex Neill of consumer group Which? told HuffPost UK: Any return to sky-high charges for using mobile phones abroad would be a bitter blow for millions of consumers. The government should seek to avoid these charges by securing a deal with the EU. But if that is not the outcome, companies must be absolutely clear about any extra charges their customers could be facing.
Back when warnings first emerged about an end to roaming, the government insisted firms would not hike charges because of market competition. But MoneySavingExpert revealed last week that just two out of 12 major UK phone firms have guaranteed to keep free roaming in a No Deal Brexit . Most said they had no plans to raise charges - but stopped short of giving a cast-iron guarantee. Consumer groups lobbied the government to keep roaming free by law.
But after 'careful consideration' the government did not agree, because it would pass all the costs on to phone firms. That, in turn, could have pushed up the cost of mobile phone tariffs overall to compensate, an explanatory note to the new law says. Shadow Brexit minister Jenny Chapman said: These proposals prove that it will be holidaymakers and businesses that are forced to pay the price for this government's incompetence. It's unacceptable that these plans have been snuck out.'Tory Ministers need to start being straight with the British public about the consequences of a No Deal Brexit and take it off the table once and for all.' Shadow Brexit minister Jenny Chapman said: 'It will be holiday makers and tans european businesses that will be forced to pay the price for the government's incompetence'
The anti-Brexit group best For Britain branded the fiasco the 'Last Days of Roam' and claimed business travellers could be forced to pay £778 more per month. Lib Dem MP Layla Moran said: The cost of a hard Brexit on British travellers is becoming abundantly clear.
To upgrade your current Sky Broadband or for information regarding your Sky Broadband connection and devices use the following numbers.
To join or upgrade Sky Talk services you can call 0344 241 1653 to be connected to a Sky Talk representative or phone any of the following numbers. If calling from outside the UK, dial +44 344 241 1653.
If you want to make a complaint about your Sky services or if have any other problems please phone any of the following numbers.
If you are moving home and you want to transfer your current Sky services to your new property call 0333 200 8000 at local rate.
Enjoy access to Sky TV apps and if you have any questions or concerns please call the apps team at 0344 241 1599.
Use your Sky iD to overview all of your Sky services online and call 0344 241 1653 if you have any problems with your Sky iD.
All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.
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