RAC Insurance Info

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The RAC Insurance customer helpline contact number should provide you assistance in the following areas.

• RAC Car Insurance Services
• RAC Van Insurance Customer Services
• RAC Motorbike Insurance Customer Relations
• RAC Multicar Insurance Customer Contact
• RAC Black Box Insurance | RAC Breakdown Cover Customer Service Center

One of the UKs most trusted and reliable breakdown recovery providers, if you need to get in touch with RAC customer services start by phoning 0844 385 1254.

RAC-Phone-NumberAlongside their main competitor, the AA (and, to a lesser extent, Green Flag) RAC is perhaps the most recognisable roadside recovery brand in the UK. Originally starting out as a branch of the Royal Automobile Club – so named because The Queen and the Royal Family themselves have been known to be members – the RAC started offering assistance to drivers in 1901, and have become one of Britains most trusted brands.

Why do people phone the RAC customer service number?

Obviously, most calls made to RAC are from those who are in a breakdown situation and so RAC customer services agents are adept at getting one of their trained mechanics out to your vehicle as quickly as possible. With over 7 million customers across Britain, the RAC deals with issues of all shapes and sizes – from those who have simply filled their vehicle up with the wrong fuel, through to customers whose cars require a complete service.

RAC telephone helplines - opening hours

RAC Breakdowns operate 24-hours a day, 7-days a week

RAC Sales are available:
Monday to Friday, from 7am until 10pm
Saturday 8am until 8pm
Sunday 9am until 7pm
Bank Holidays 9am until 5pm

RAC Customer Number are available:
Monday to Friday, from 7am until 10pm
Saturday 8am until 8pm
Sunday 9am until 7pm
Bank Holidays 9aml until 5pm



Calling to renew your RAC membership

Away from being in an emergency breakdown situation, customers get in contact with RAC for a number of reasons. One of the main triggers for calls to RAC customer services is the renewal of their annual membership with the company – those who have been long-time customers with the RAC often find their premiums are way above those of new customers.

Complaining about a service from RAC

One common complaint is the level of service received from one of the companys roadside mechanics – it has been reported that, in some rare circumstances, they have been unable to fix the most minor of faults, or have even damaged a vehicle further in their attempts at a repair.

In cases where the company is very definitely at fault, the RAC is always likely to side with the customer, and an offer of compensation can even be discussed. However, in matters where there is some grey area – for instance, some people believe they have been towed to a local garage for a repair when the RAC mechanic could have fixed the problem themselves – getting a satisfactory resolution can be a little more difficult.

Alternative ways to contact the RAC

Emailing the RAC is straightforward, any issues regarding breakdowns can be emailed to: breakdowncustomercare@rac.co.uk

Sales or administration emails should be directed to: membershipcustomercare@rac.co.uk

Contact Helpline

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Calls from mobiles and other networks may vary. You will be connected directly to a RAC Insurance Customer Service agent. Contact helpline is in no way affiliated with RAC Insurance.

NEWS - No Deal Brexit & Trans-European calls

Mobile phone roaming charges face immediate rise after second 'flextension' on OCT 31

Mobile roaming charges face an immediate hike if there is a No Deal Brexit, the government has confirmed.

Tory ministers are revoking the EU law which guarantees UK citizens pay the same for using their phone on the Continent as they do at home. That will leave mobile phone firms free to hike costs whenever they like after the UK leaves. Guaranteed free roaming launched across the EU just 20 months ago - and meant big savings. But that guarantee will be scrapped if there is no deal, thanks to an obscure law laid before Parliament this week. What is a No Deal Brexit? 21 ways you'll be affected if UK leaves EU with no deal The move will leave mobile phone firms free to hike costs whenever they like. Brexit: Corbyn offers to help Theresa May PASS a deal - what's changed and why MPs are furious.

The current system caps the costs charged between EU and UK phone operators, letting them pass on the savings to customers. But the Mobile Roaming (EU Exit) Regulations admit these caps will have no legal force if there is no Brexit deal. That means phone giants could see their wholesale costs spiral, making roaming packages unaffordable and forcing them to push up costs, the government warns. Under the new rules, customers will still be prompted once they've spent £45 to prevent massive accidental bills. Travellers will also be prompted when they've hit 80% and 100% of their data allowance. But it will spell the end of 'guaranteed' free roaming across the EU, notes on the new law admit. Brexit: Theresa May flies into Brussels to beg for help after Tusk's 'hell' jibe

Costs are kept down by capping charges between different phone firms - but these caps would have no legal force after Oct 31st. Alex Neill of consumer group Which? told HuffPost UK: Any return to sky-high charges for using mobile phones abroad would be a bitter blow for millions of consumers. The government should seek to avoid these charges by securing a deal with the EU. But if that is not the outcome, companies must be absolutely clear about any extra charges their customers could be facing.

Back when warnings first emerged about an end to roaming, the government insisted firms would not hike charges because of market competition. But MoneySavingExpert revealed last week that just two out of 12 major UK phone firms have guaranteed to keep free roaming in a No Deal Brexit . Most said they had no plans to raise charges - but stopped short of giving a cast-iron guarantee. Consumer groups lobbied the government to keep roaming free by law.

But after 'careful consideration' the government did not agree, because it would pass all the costs on to phone firms. That, in turn, could have pushed up the cost of mobile phone tariffs overall to compensate, an explanatory note to the new law says. Shadow Brexit minister Jenny Chapman said: These proposals prove that it will be holidaymakers and businesses that are forced to pay the price for this government's incompetence. It's unacceptable that these plans have been snuck out.

'Tory Ministers need to start being straight with the British public about the consequences of a No Deal Brexit and take it off the table once and for all.' Shadow Brexit minister Jenny Chapman said: 'It will be holiday makers and tans european businesses that will be forced to pay the price for the government's incompetence'

The anti-Brexit group best For Britain branded the fiasco the 'Last Days of Roam' and claimed business travellers could be forced to pay £778 more per month. Lib Dem MP Layla Moran said: The cost of a hard Brexit on British travellers is becoming abundantly clear.

Further RAC-Insurance info

Further RAC Insurance info

Contacting the RAC by post:

Any breakdown issues can be posted to the following address:
Breakdown Customer Care
RAC Motoring Services
Great Park Road
Bradley Stoke
Bristol
BS32 4QN

You can send any general enquiries:
Membership Customer Care
RAC Motoring Services
Great Park Road
Bradley Stoke
Bristol
BS32 4QN

What is typically available on the RACs website?

Through their website, RAC are also able to offer route-planning services, as well as information on up to the minute traffic and travel news. While these kind of details were highly valuable at the turn of the millennium, the advent of satellite navigation and map apps on smartphones has meant that usage over these services over the past few years has slowed down dramatically.

As well as their roadside recovery service, RAC also offer a package called, Vehicle Checks and Examinations – aimed at those looking at buying a second hand car, the company will run checks to see if the vehicle has previously been stolen, written off, or has outstanding finance repayments on it. Giving peace of mind to buyers, it also ensures that those purchasing a second hand motor dont suffer further down the line due to the actions of the previous owner.

You will find details regarding all such services at www.rac.co.uk alternatively one call to 0844 385 1254 will direct your call to a member of the RAC team able to address your query.

If you arere in a breakdown situation – or if you just need to lodge a complaint or talk about your renewal quote – call RAC customer services now on 0844 385 1254.

Mail to

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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