RAC Breakdown Info

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The RAC Breakdown customer helpline contact number should provide you assistance in the following areas.

• RAC UK Technical Help
• RAC UK & European Breakdown Number Contact
• RAC Roadside Rescue Plus Advice Number
• RAC Recovery Plus Customer Service Number
• RAC Online Account | RAC Mobile App Customer Support

One of the UKs most trusted and reliable breakdown recovery providers, if you need to get in touch with RAC customer services start by phoning 0844 385 1254.

RAC-Phone-NumberAlongside their main competitor, the AA (and, to a lesser extent, Green Flag) RAC is perhaps the most recognisable roadside recovery brand in the UK. Originally starting out as a branch of the Royal Automobile Club – so named because The Queen and the Royal Family themselves have been known to be members – the RAC started offering assistance to drivers in 1901, and have become one of Britains most trusted brands.

Why do people phone the RAC customer service number?

Obviously, most calls made to RAC are from those who are in a breakdown situation and so RAC customer services agents are adept at getting one of their trained mechanics out to your vehicle as quickly as possible. With over 7 million customers across Britain, the RAC deals with issues of all shapes and sizes – from those who have simply filled their vehicle up with the wrong fuel, through to customers whose cars require a complete service.

RAC telephone helplines - opening hours

RAC Breakdowns operate 24-hours a day, 7-days a week

RAC Sales are available:
Monday to Friday, from 7am until 10pm
Saturday 8am until 8pm
Sunday 9am until 7pm
Bank Holidays 9am until 5pm

RAC Phone Number are available:
Monday to Friday, from 7am until 10pm
Saturday 8am until 8pm
Sunday 9am until 7pm
Bank Holidays 9aml until 5pm



Calling to renew your RAC membership

Away from being in an emergency breakdown situation, customers get in contact with RAC for a number of reasons. One of the main triggers for calls to RAC customer services is the renewal of their annual membership with the company – those who have been long-time customers with the RAC often find their premiums are way above those of new customers.

Complaining about a service from RAC

One common complaint is the level of service received from one of the companys roadside mechanics – it has been reported that, in some rare circumstances, they have been unable to fix the most minor of faults, or have even damaged a vehicle further in their attempts at a repair.

In cases where the company is very definitely at fault, the RAC is always likely to side with the customer, and an offer of compensation can even be discussed. However, in matters where there is some grey area – for instance, some people believe they have been towed to a local garage for a repair when the RAC mechanic could have fixed the problem themselves – getting a satisfactory resolution can be a little more difficult.

Alternative ways to contact the RAC

Emailing the RAC is straightforward, any issues regarding breakdowns can be emailed to: breakdowncustomercare@rac.co.uk

Sales or administration emails should be directed to: membershipcustomercare@rac.co.uk

Contact Helpline

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Calls from mobiles and other networks may vary. You will be connected directly to a RAC Breakdown Customer Service agent. Contact helpline is in no way affiliated with RAC Breakdown.

NEWS - Facebook faces backlash over users phone numbers

Mobile number supplied by users to enable two-factor authentication led to reduced privacy
Facebook was found using mobile phone numbers initially handed over for account security for other purposes. Facebook has been accused of abusing a security feature in order to weaken user privacy, after the social network was found using phone numbers initially handed over for account safety for other purposes. The company now faces criticism that it will be harder to convince users to take other necessary security measures if users view this as an abuse of trust. Since 2011, Facebook has asked users for their phone numbers in order to enable two-factor authentication', a common account security feature that sends a text message whenever a login is attempted. The social network even required the feature to be used by the moderators of large Facebook pages, telling them they had to hand over a phone number in order to prevent the page from being easily stolen by a canny hacker. Revealed: Facebook's global lobbying against data privacy laws

But in the years after the social network first enabled two-factor authentication, Facebook began to use the phone numbers users had provided for other purposes - eventually, by September 2018, going so far as to update the language used in the prompt, adding the words and more' to the end of a statement that had previously read, simply: Add your phone number to help secure your account.' Now, users who once added their phone number for security are faced with a privacy setting that asks them who can look them up using that number. The options are 'everyone', 'friends of friends', or 'friends'. There is no choice to ban that use. Similarly, Facebook shares that information with Instagram, encouraging users to update their profiles on its sister service if they have a new phone number on the main Facebook app.

In September, Gizmodo reported that Facebook also uses that security information to target adverts: if a business has a phone number for a potential customer, they can upload that number and target that customer with adverts - even if the number is only in Facebook's systems because of the security policies. This week's wave of criticism was sparked by Jeremy Burge, the editor of emoji reference site Emojipedia. Burge, who is the moderator of Emojipedia's Facebook page, was required to enter his phone number because of the number of followers that page has, and rapidly became frustrated with the lack of privacy he was afforded as a result.

'I'm usually one to give benefit of the doubt,' Burge said, 'but it's so clear Facebook sees phone number as the way to unify its data sets (FB: email, Insta: username, WhatsApp: phone #) and this sort of thing only gives them less credibility when it comes to ever providing a number.' Others joined in the criticism. Antonio Garcia Martinez, a former Facebook product manager, said the choice was 'not just bad, it's dumb.

The fraction of users that have two-factor authentication enabled must be small, so the usage gain is minimal, while the PR risk is huge. Dumb trade-off.' In a statement, Facebook addressed some of Burge's criticisms: 'We've been hearing questions about two-factor authentication and phone number settings on Facebook. Two-factor authentication is an important security feature, and last year we added the option to set it up for your account without registering a phone number. Separately, the 'Who can look me up?' settings are not new and are not specific to two-factor authentication. 'In April 2018, we removed the ability to enter another person's phone number or email address into the Facebook search bar to help find someone's profile.

Today, the 'Who can look me up?' settings control how your phone number or email address can be used to look you up in other ways, such as when someone uploads your contact info to Facebook from their mobile phone. We appreciate the feedback we've received about these settings and will take it into account.'

Further RAC Breakdown info

Contacting the RAC by post:

Any breakdown issues can be posted to the following address:
Breakdown Customer Care
RAC Motoring Services
Great Park Road
Bradley Stoke
Bristol
BS32 4QN

You can send any general enquiries:
Membership Customer Care
RAC Motoring Services
Great Park Road
Bradley Stoke
Bristol
BS32 4QN

What is typically available on the RACs website?

Through their website, RAC are also able to offer route-planning services, as well as information on up to the minute traffic and travel news. While these kind of details were highly valuable at the turn of the millennium, the advent of satellite navigation and map apps on smartphones has meant that usage over these services over the past few years has slowed down dramatically.

As well as their roadside recovery service, RAC also offer a package called, Vehicle Checks and Examinations – aimed at those looking at buying a second hand car, the company will run checks to see if the vehicle has previously been stolen, written off, or has outstanding finance repayments on it. Giving peace of mind to buyers, it also ensures that those purchasing a second hand motor dont suffer further down the line due to the actions of the previous owner.

You will find details regarding all such services at www.rac.co.uk alternatively one call to 0844 385 1254 will direct your call to a member of the RAC team able to address your query.

If you arere in a breakdown situation – or if you just need to lodge a complaint or talk about your renewal quote – call RAC customer services now on 0844 385 1254.

Mail to

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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