Homeserve Info

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The Homeserve customer helpline contact number should provide you assistance in the following areas.

• Homeserve UK Service Number
• Homeserve Gas / Boiler Breakdown Advice Number
• Homeserve 7 Helpline Number
• Home Serve Plumbing & Drainage Complaints Number
• Homeserve Home Insurance Customer Number

Homeserve Customer Service Contact Details

Postal address

Freepost RLYC-LXAL-GEEH
Walsall
WS2 7BN

Phone Number:0844 385 1252

How to complain about Homeserve customer service

Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.

Using resolver you can:

  • Keep all your correspondence in one place
  • Go straight to the correct contact point within an organisation
  • Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
  • Receive reminders when you get a response from a company or organisation
  • Get an automatic notification when its appropriate to escalate your case to the next management level within a company
  • Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary

Read more about how to complain here

Homeserve provides 3 services

You can raise complaints about Homeserve for Boiler Support Policy and Emergency Call Out Service and Emergency Home Insurance and use the Resolver system to help make every stage of the complaint process easier.

Need help complaining?

resolver is a totally free service that you can use to complain effectively. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you would rather complain directly, you can use the above address to contact Homeserve.
Start your complaint

Contact Helpline

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Calls from mobiles and other networks may vary. You will be connected directly to a Homeserve Customer Service agent. Contact helpline is in no way affiliated with Homeserve.

News - COVID 19 - How to Limit your exposure and survive.

This situation is going from bad to worse, and its time for us to step in and create an article on how you can minimise the risk of you contracting the pandemic virus COVID-19.

HOME

Your home is the safest place, there is no better place to spend most of your time away fron contagion. But you cannot stay here for continuously. Food supplies, work or other circumstances may require you to go outside.

THE STREETS

The second you walk out of your door the risk heightens exponentially.
The most highest areas of exposure are people walking and passing near you. Every waft of air you experience when walking past someone is an exceptionally high risk.

Both those oncoming and those walking in the same direction as you.
"Every waft of air you experience when walking past someone is an exceptionally high risk."
Most instances involve proximities where breath vapours can be easily transmitted to you. With approaching pedestrians try to make a wide berth of at least 2 meters when passing.

There is more exposure following closely behind a person. As you walk directly into the stream of microscopic vapours. So If someone in front of you and is walking too slowly pass them as soon as possible, using a wide berth.

If the pedestrian is already walking in front at a swift pace drop far behind them and let them go 5 meters minimum.

PUBLIC TRANSPORT

3) Without a doubt public transport is the number 1 catalyst for virus transference. The reasons being,

a. Close proximity to others
b. Holding poles, pressing stop and door opening buttons.
c. Overcrowding on the underground and mainline trains. We understand that you might need to use public transport but limit the usage as much as you possibly can.

SHOPPING STORES

4) I’m sure, by now, you have found most stores to be out of Loo Roll, Eggs and other necessities. Use your memory to think of the most sparsely populated and most recently opened stores as you would have the most luck with these.

Further Homeserve info

About us

Anybody who has watched as a burst pipe sends water pouring through the ceiling knows how stressful a domestic emergency can be. Its a fact that 86% of homeowners have suffered a domestic emergency at some point, but home emergencies are not covered by most household insurance policies and it is often hard to find a reliable, affordable tradesman in an emergency.

These are precisely the needs that HomeServe set out to address when it was established in 1993. We built a network of experienced, committed contractors, offering customers the reassurance of approved engineers, a prompt response, generous cover and claims limits and the convenience of having one number to call in an emergency.

Over time, we have expanded our product range from our original plumbing and drainage cover to include electrics, gas and oil central heating, external water supply pipe, internal gas supply pipe, appliance repairs, pest infestations, locksmith service and glazing repairs.

We have also expanded our partner base, and now work with many major utilities, appliance manufacturers and other companies that have an affinity with our products.

Recognising that homeowners the world over face the same problems, we have expanded internationally and now operate in the UK, US, France, Spain and are test marketing in Italy and Germany. With over 10 million policies from 4.5 million customers, we are continuing to grow rapidly, following our clear strategy to become the first place people turn to for home emergencies and repairs.

Mail to

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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