Halifax First Time BuyerUK Customer Service Phone Numbers
24 hour UK service
Best calling hours
The Halifax-First-Time-Buyer customer helpline contact number should provide you assistance in the following areas.
• Halifax First Time Buyer Helpdesk
• Halifax Help to buy deposit Mortgages Help
Welcome to our website and the home of the Halifax Helpdesk. The aim of this site is to give you easy access to contact details for all departments of the well-known and reputable UK bank. Calling the phone number listed throughout these help pages will connect you to the main Helpline team where you can find answers to any questions you have.
Whether you need to get in touch for Loans, Mortgages, Personal or Business Banking or just for a chat then youve come to the right place.
This guide is designed to help you get the most out of your call when dialling the Halifax phone number. Below we show the easiest and most efficient ways to get answers to your specific questions. Before calling the team we recommend you familiarise yourself with the options available so that you know which buttons to press and which department to ask for, once connected.
If you have found us then the chances are, you have spent hours looking on the official website or trawling around the web for a contact number to connect you to the correct department. The good news is that we have listed all the possible ways for you to contact Halifax UK right here on our website. Feel free to use our simple navigation to find what you need.
We have years of experience in telecoms and were huge fans of great customer service, so you can rest assured that we will point you in the right direction. Whether you have a Banking, Savings, Loan or Mortgage enquiry, you will see how easy it is to find answers to your questions by calling the Halifax Telephone Number.
As the UKs largest provider of residential mortgages and savings accounts, Halifax understands how important it is to offer an excellent level of customer service. In the past, the group was the largest building society in the UK. The recent economic downturn however proved a difficult time for the bank who are now wholly owned by the Lloyds banking group.
There are a number of ways to contact Halifax UK and various departments to communicate with based on the nature of your enquiry or complaint. The contact details below will help you no matter your preferred method of getting in touch.
03457 203 040 is the telephone number to call.
Being stuck abroad with no access to your money is enough to ruin your holiday or that all important business trip. Luckily the helpline is also available while you are abroad and is always manned by the dedicated UK-based team. To dial from abroad, call:
03457 203 040
Your network will probably charge a higher rate per minute to contact Halifax from overseas, so please check with your network provider before making a call.
Check out the official Halifax Twitter page and have your questions answered online in real-time!
Simply Call the number above to obtain the Halifax-First-Time-Buyer contact helpline.
Please refer to Official Halifax First Time Buyer website here. for call charges. You will be connected directly to a Halifax-First-Time-Buyer customer service agent. Contact helpline is in no way affiliated with Halifax-First-Time-Buyer.
The Halifax address to write to is:
PO Box 548,
Although the support team is happy to receive your queries by letter, for security reasons they will not respond to any requests for personal information or disclose any sensitive information. This is for your own security and for this reason we would always recommend calling the Halifax contact centre on 03457 203 040.
Head over to the page to find out how to locate your nearest Halifax office. You can also use the Halifax Branch finder tool to find your nearest ATM cash machine.
Halifax bank understands there are times when youd like more information about one of their many products or services. Maybe youd like to apply for a current account, or check the balance of your credit card? If you suspect fraud and would like to contact Halifax in this emergency then there is a telephone number for you. Use your phone keypad to make a selection.
If you have any doubt about which option to select then do not make a selection at all. Your call will eventually be connected to a customer care agent who will point you in the right direction.
If youd like to discuss a new or existing bank account then select this option. You can find out about the range of accounts available if you are a new customer. Existing account holders should have their bank account number ready when calling. Also select this option for:
If your query falls into this category then call the Halifax Helpdesk on 03457 203 040 and select option 1.
Department Opening Times: 24 Hours a day, 7 days a week.
There are a range of mortgages available to suit everyone from the first time buyer to someone looking to remortgage for a greater amount. The building society have provided two excellent guides, one for first time buyers and one for moving home. Call the Halifax Helpline and select option 2 for any of the following:
Department Opening Times: Mon-Fri: 8am-8pm, Sat: 9am-4pm
If you are wondering what all the TLAs mean in your documentation (thats a Three Letter Acronym in case you were wondering) then you should view the guide to savings account jargon investment glossary before calling the customer service team for more information. If this doesnt answer your question then call the Halifax Helpdesk and select option 3 for any of the information below:
Department Opening Times: Mon-Fri: 8am-8pm, Sat: 8am-6pm, Sun: 9am-5pm
A comprehensive range of insurance policies are offered by the bank and as such, you may have a number of questions. New and Existing policy holders should contact Halifax UK and select option 4 for any of the following:
Department Opening Times:
Home Insurance: Mon-Fri: 8am-8pm, Sat: 8am-4pm
Travel Insurance: Mon-Fri: 8am-8pm, Sat: 8am-7pm, Sun: 9am-5pm
Pet Insurance: Mon-Fri: 8am-8pm, Sat: 9am-5pm
Showing that they really do care about their customers, Halifax have produced yet another fantastic guide. This time its the definitive guide to Credit Cards which has everything a beginner should know before applying. Existing customers should also call this contact telephone number for any account specific queries, including:
Call the Halifax Helpdesk and select option 5 for any other enquiries about your credit card.
Department Opening Times: 24 Hours a day, 7 days a week
The last option is for Loans. This department cover all aspects of lending including car loans, secured and unsecured personal lending and much more. The customer services team is on hand to answer any of your questions on:
Department Opening Times: Mon-Sun: 8am-10pm
Call the Halifax Helpdesk and select the department you need for fantastic UK-based customer service.
All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.
Service provided by CHelpline. λ27