dart UK Contact Number

Dartford Crossing
Customer Service Contact

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
All technical help calls cost 7p per minute from a standard BT UK landline. Plus your phone providers access charge.

Dart Charge Info


The Dart Charge customer helpline contact number should provide you assistance in the following areas.

• Dartford Appeals Customer Relations
• Dart Charge Fine Contact Number
• Dart Charge HGV Tariffs Customer Contact
• Dart Charge Cars & Motorbike Service Number
• Dartford Bridge Charge Operating Times | Dartford Vehicle Codes | Dartford Tunnel Adviceline

Dartford crossing charges in 2019

Dartford Crossing Charge Contact

Dartford toll fees were increased by 50p when the new ANPR (Automatic Number Plate Reader) system was introduced back in 2014. The current 2019 Dart Charge fees are as follows:

  • Cars: £2.50
  • Two-axle goods vehicles: £3.00
  • Multi-axle goods vehicles: £6.00
  • Motorcycles: Free

You can save money by setting up a Dart Charge account, reducing charges to:

  • Cars: £2.00
  • Two-axle goods vehicles: £2.63
  • Multi-axle goods vehicles: £5.19
  • Motorcycles: Free.

Contact Helpline


Calls may cost more from mobiles and other networks. You should be aware that you will not be connected directly to a Dart Charge Customer Service agent. Contact helpline is in no way affiliated with Dart Charge.

News - COVID 19 - How to Limit your exposure and survive.

This situation is going from bad to worse, and its time for us to step in and create an article on how you can minimise the risk of you contracting the pandemic virus COVID-19.


Your home is the safest place, there is no better place to spend most of your time away fron contagion. But you cannot stay here for continuously. Food supplies, work or other circumstances may require you to go outside.


The second you walk out of your door the risk heightens exponentially.
The most highest areas of exposure are people walking and passing near you. Every waft of air you experience when walking past someone is an exceptionally high risk.

Both those oncoming and those walking in the same direction as you.
"Every waft of air you experience when walking past someone is an exceptionally high risk."
Most instances involve proximities where breath vapours can be easily transmitted to you. With approaching pedestrians try to make a wide berth of at least 2 meters when passing.

There is more exposure following closely behind a person. As you walk directly into the stream of microscopic vapours. So If someone in front of you and is walking too slowly pass them as soon as possible, using a wide berth.

If the pedestrian is already walking in front at a swift pace drop far behind them and let them go 5 meters minimum.


avoid public transport during the Corona Outbreak Without a doubt public transport is the number 1 catalyst for virus transference. The reasons being,

a. Close proximity to others
b. Holding poles, pressing stop and door opening buttons.
c. Overcrowding on the underground and mainline trains. We understand that you might need to use public transport but limit the usage as much as you possibly can.


4) I’m sure, by now, you have found most stores to be out of Loo Roll, Eggs and other necessities. Use your memory to think of the most sparsely populated and most recently opened stores as you would have the most luck with these.

Further Dart Charge info

How long do I have to pay the Charge?

When your vehicle crosses either the Bridge or Tunnel your number plate is read & stored by an ANPR device. You then have until midnight the following day to pay the toll charge. Payments can also be made long in advance before making the crossing.

To increase the time threshold that you have to pay, you can try enrolling with a company called Dartsave. If you are registered to Dartsave you have up to 21 days after crossing to make the payment of £2.50. An e-mail reminder will also be sent to you to make the payment.

Dartford Crossing late payment fine.

If you forget to pay the Dart Charge on time, you will get a £70 fine, which reduces to £35 if paid within a 14 day period. If you fail to pay within 14 days, it goes up to £105.

This fine applies to seperate crossings made by tunnel or bridge per day, so if you make a return trip and forget to pay for both legs of the trip, you could be liable for a total fine of £210 for that one day.

If you think your penalty charge notice (PCN) is wrong, you may be able to make a Dart Charge appeal to an independent tribunal. Make sure you reply to all PCN's within 28 days.

Mail to


All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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