dart Customer Service Contact

Dartford Crossing
Customer Helpline Number

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
Dart-Charge
All customer care calls cost 7p per minute from a standard BT UK landline. Plus your phone providers access charge.

Dart Charge Info

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The Dart Charge customer helpline contact number should provide you assistance in the following areas.

• Dartford Appeals Phone No
• Dart Charge Fine Customer Support
• Dart Charge HGV Tariffs UK Support Number
• Dart Charge Cars & Motorbike Contact Number
• Dartford Bridge Charge Operating Times | Dartford Vehicle Codes | Dartford Tunnel Customer Contact

Dartford crossing charges in 2022

Dartford Crossing Charge Contact

Dartford toll fees were increased by 50p when the new ANPR (Automatic Number Plate Reader) system was introduced back in 2014. The current 2019 Dart Charge fees are as follows:

  • Cars: £2.50
  • Two-axle goods vehicles: £3.00
  • Multi-axle goods vehicles: £6.00
  • Motorcycles: Free

You can save money by setting up a Dart Charge account, reducing charges to:

  • Cars: £2.00
  • Two-axle goods vehicles: £2.63
  • Multi-axle goods vehicles: £5.19
  • Motorcycles: Free.

Contact Helpline

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Calls may cost more from mobiles and other networks. You should be aware that you will not be connected directly to a Dart Charge Customer Service agent. Contact helpline is in no way affiliated with Dart Charge.

Additional Dart Charge info

How long do I have to pay the Charge?

When your vehicle crosses either the Bridge or Tunnel your number plate is read & stored by an ANPR device. You then have until midnight the following day to pay the toll charge. Payments can also be made long in advance before making the crossing.

To increase the time threshold that you have to pay, you can try enrolling with a company called Dartsave. If you are registered to Dartsave you have up to 21 days after crossing to make the payment of £2.50. An e-mail reminder will also be sent to you to make the payment.

Local resident discount

If you live near the crossing you can apply for a discount. If you pay council tax to Thurrock Council or Dartford Borough Council you may be eligible for the discount. A local resident discount account offers you significant reductions on the crossing charge for residents who can confirm they are eligible. Please go to GOV.UK for information on payments and discounts or call '.0844 330 6639.' to speak to a customer representative.

Dartford Crossing late payment fine.

If you forget to pay the Dart Charge on time, you will get a £70 fine, which reduces to £35 if paid within a 14 day period. If you fail to pay within 14 days, it goes up to £105.

This fine applies to seperate crossings made by tunnel or bridge per day, so if you make a return trip and forget to pay for both legs of the trip, you could be liable for a total fine of £210 for that one day.

If you think your penalty charge notice (PCN) is wrong, you may be able to make a Dart Charge appeal to an independent tribunal. Make sure you reply to all PCN's within 28 days.

News

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As the most watched city in the world lets make it easy to find the perpetrators of many of the crimes that have recently occured across the streets of London.

Ultra HD CCTV will make it impossible for street gangs & criminals to avoid recognition

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It now falls upon us to install High Definition CCTV in our properties looking out on our home, streets & neighbourhoods. This way we can be rest assured that together, we can bring asailants to justice.

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Street thugs cannot avoid recognition

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The video quality is over all the best of the bunch when you factor the costs.


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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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