dsa Customer Service Contact

Driving Standards Agency
UK Contact Number

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00

DSA Info


The DSA customer helpline contact number should provide you assistance in the following areas.

• DSA Driving Standards Agency UK Phone No
• DSA Theory Test Helpdesk
• DSA Practical Test Contact Info
• DSA Book Test Adviceline
• DSA Cancel Test Customer Support

DSA Phone No is 0300 200 1122

The DVSA, or the Driving Standards Agency, is an organization that forms a part of the Department for Transportation. For more information on this organization, contact them on 0300 200 1122.

The Aim Of The DVSA

The main aim of this organization is to promote the safety of roads within Britain, and there are a variety of ways that it has set out to accomplish this, including;

DSA Customer Service Helpline
  • Setting Driving And Driving Training Standards
  • Developing Driving Education
  • Making Educational Resources Available
  • Cut Down Carbon Emissions by 20% by the year 2015
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Contact Helpline


Please refer to Official Driving Standards Agency website here. for call charges. You will be connected directly to a DSA customer service agent. Contact helpline is in no way affiliated with DSA.

NEWS - No Deal Brexit & Trans-European calls

Mobile phone roaming charges face immediate rise after second 'flextension' on OCT 31

Mobile roaming charges face an immediate hike if there is a No Deal Brexit, the government has confirmed.

Tory ministers are revoking the EU law which guarantees UK citizens pay the same for using their phone on the Continent as they do at home. That will leave mobile phone firms free to hike costs whenever they like after the UK leaves. Guaranteed free roaming launched across the EU just 20 months ago - and meant big savings. But that guarantee will be scrapped if there is no deal, thanks to an obscure law laid before Parliament this week. What is a No Deal Brexit? 21 ways you'll be affected if UK leaves EU with no deal The move will leave mobile phone firms free to hike costs whenever they like. Brexit: Corbyn offers to help Theresa May PASS a deal - what's changed and why MPs are furious.

The current system caps the costs charged between EU and UK phone operators, letting them pass on the savings to customers. But the Mobile Roaming (EU Exit) Regulations admit these caps will have no legal force if there is no Brexit deal. That means phone giants could see their wholesale costs spiral, making roaming packages unaffordable and forcing them to push up costs, the government warns. Under the new rules, customers will still be prompted once they've spent £45 to prevent massive accidental bills. Travellers will also be prompted when they've hit 80% and 100% of their data allowance. But it will spell the end of 'guaranteed' free roaming across the EU, notes on the new law admit. Brexit: Theresa May flies into Brussels to beg for help after Tusk's 'hell' jibe

Costs are kept down by capping charges between different phone firms - but these caps would have no legal force after Oct 31st. Alex Neill of consumer group Which? told HuffPost UK: Any return to sky-high charges for using mobile phones abroad would be a bitter blow for millions of consumers. The government should seek to avoid these charges by securing a deal with the EU. But if that is not the outcome, companies must be absolutely clear about any extra charges their customers could be facing.

Back when warnings first emerged about an end to roaming, the government insisted firms would not hike charges because of market competition. But MoneySavingExpert revealed last week that just two out of 12 major UK phone firms have guaranteed to keep free roaming in a No Deal Brexit . Most said they had no plans to raise charges - but stopped short of giving a cast-iron guarantee. Consumer groups lobbied the government to keep roaming free by law.

But after 'careful consideration' the government did not agree, because it would pass all the costs on to phone firms. That, in turn, could have pushed up the cost of mobile phone tariffs overall to compensate, an explanatory note to the new law says. Shadow Brexit minister Jenny Chapman said: These proposals prove that it will be holidaymakers and businesses that are forced to pay the price for this government's incompetence. It's unacceptable that these plans have been snuck out.

'Tory Ministers need to start being straight with the British public about the consequences of a No Deal Brexit and take it off the table once and for all.' Shadow Brexit minister Jenny Chapman said: 'It will be holiday makers and tans european businesses that will be forced to pay the price for the government's incompetence'

The anti-Brexit group best For Britain branded the fiasco the 'Last Days of Roam' and claimed business travellers could be forced to pay £778 more per month. Lib Dem MP Layla Moran said: The cost of a hard Brexit on British travellers is becoming abundantly clear.

Further DSA info

To comment on or complain about the online booking service, you can contact:

Comments and complaints

phone: 0300 200 1122
email: customercare@pearson.com

Or you can write to:

Customer Correspondence
Driver & Vehicle Agency
PO Box 381
M50 3UW

Driving Test Tips.

These are only a few of the aims of the DSA. For more information, contact them on 0300 200 1122.

Road Safety

The DSA is in charge of regulating every aspect of road safety, including;

  • Drink Driving Penalties
  • Speed Limits
  • Freight Transport Specifications

For information about their role in regulating road safety, contact the DSA on 0300 200 1122.

Theory Tests

The tests provided by the DSA are divided into riding and driving tests, which pertain to motorcycles and vehicles respectively. Individuals should keep in mind that specializations might require further tests, such as taxis for private hire, or tractors. Before being able to drive these vehicles safely, a driver will need to prove their competence by booking a theory and driving test, which they will need to pass before obtaining a valid license.

For more information on specialized driving permits and licenses, contact the DSA on 0300 200 1122.

Book a Driving Test

In order to book a theory or practical driving test, you will need to go through the DSA. It is possible to contact the DSA about these tests via email or by contacting them on 0300 200 1122. The department is open from 8:00 am to 16:00 pm from Monday to Friday for theory test inquiries and bookings, and from 8:00 am to midday from Monday to Friday for practical test inquiries and bookings. You can also contact the DSA via their snail mail address, which is based in Newcastle-Upon-Tyne.

English and Welsh Bookings with the DSA

Bookings to the DSA can be made in English or Welsh, although individuals will need to remember to contact the right number for both books. The number for English bookings is 0300 200 1122, while the number for Welsh bookings is 0300 200 1122.


Individuals who are unable to communicate over the phone by speaking can opt for the textphone, which allows them to respond by typing, instead of speaking. This is a great option for the deaf, as well as those who struggle to speak. The textphone number is 0300 200 1122.

DSA-Customer-Service-HelplineQR code for Driving Standards Agency Customer Helpline – Scan Here!

Changing Your Test Date

If you find that you are unable to make your test booking and you would like to change the date, you need to contact the DSA as soon as possible on 0300 200 1122.

Finding an Approved Instructor

If you are looking for an approved DSA instructor, you can find information about these professionals via the DSA itself. To do so, simply contact them on 0300 200 1122.

For more information about the DSA, contact them on 0300 200 1122.

Mail to


All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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