arsenal Customer Service Contact

Arsenal Direct - Online Store
Customer Helpline Number

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
Arsenal-Direct
Premium Rate Connection Service. All Support calls are capped at the rate of £1.53 from a BT landline. Calls cannot exceed this amount from a BT landline. Calls from mobiles and other networks may vary. Official site is here. Simply call the number above to obtain the UK telephone number for the Arsenal Direct - Online Store Customer service team.

Arsenal Direct Info

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The Arsenal Direct customer helpline contact number should provide you assistance in the following areas.

• Arsenal Direct- The Online Store For ArsenalFC Advice Number
• Arsenal Direct, Gifts & Signature Collections Customer Assistance
• Arsenal Direct The New Puma Kit Customer Number
• Arsenal Direct Junior Fashion Customer Contact

Due to the inclusion of the Arsenal Handbook which is printed after the summer player transfer window, packs are likely to be delivered over October and November if you renew within your renewal window.

If you do purchase tickets prior to receiving your membership card(s) please telephone the Contact Centre on 0344 ARSENAL (277 3625) (option 1) on the day before the fixture if mid week and Friday if a weekend fixture. A paper ticket will be issued for the member to collect on the match day.

Unfortunately once the booking has been confirmed the Ticket Exchange purchase is non-refundable as you have purchased the ticket from a season ticket holder.

All bookings can be viewed online by logging on with your membership number and password. Select the My Account tab then Account History. You then have the option to resend the email to the email address on your account.

Be Smart - Buying a Season Ticket

Contact Helpline

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Calls may cost more from mobiles and other networks. You should be aware that you will not be connected directly to a Arsenal Direct Customer Service agent. Contact helpline is in no way affiliated with Arsenal Direct.

News - Do you know the risks of living near a mobile tower?

Do you live near one of these? Research suggests energy pulses from the towers can be damaging to human cell growth & can increase your risk of developing cancer.

Mobile towers flood homes with microwave energy

We are used to seeing mobile towers as tall pylon / crane-like structures in the middle of fields & unpoplulated areas.

Now they have have been redesigned and are poping up in our neighbourhoods & streets all over of the UK. They are smaller mobile masts also known as Monopoles.

H.E.S.E's Dosimetry department have concluded that living next to one will mean that your house will be flooded with microwave antenna energy 24/7.

Effects on human cell structure & DNA

H.E.S.E (Human Ecological Social Economic) are electromagetic health experts that state 'Radiation from masts are more dangerous than phones and wifi devices since pulses of continuous irradiation are emitted at high strength 24/7'

Residents living nearby have no say in the matter of whether or not a mast is constructed in close proximity to their homes.

Whilst mobile operators have targets to achieve greater coverage, they are setting masts up in close proximity to homes without conducting sufficient if not any research on safe limits of exposure.

We urge you to conduct your own research, write to the operator of the mast, be it EE, 02 or Voda for exposure readings of your location and if possible buy an EMF reader to see how strong the pulses actually are.

Further Arsenal Direct info

Can an adult purchase a ticket with a junior gunner?

Two Red or Silver adult members can purchase a ticket with a Junior Gunner in the Family Enclosure when the Red or Silver sale is announced. Red adult members can also purchase a ticket within the Family Enclosure with a Junior Gunner when tickets become available on a Red sale subject to availability. All tickets are subject to availability. If the Family Enclosure is sold out tickets can be purchased outside the Family Enclosure and the Junior Gunner will pay the full price of the ticket. A Junior Gunner membership is only valid for the membership holder even if a full priced ticket has been purchased on their membership, this is in compliance with the terms and conditions of all memberships which are non-transferable.

To activate your membership and set a password click on the link provided. Enter your Membership number and your surname as it appears on your account. This will activate your membership online and allow you to set a password. You can now use your membership number and password to access Arsenal player and all other online membership services.

Please see the applicable Terms and Conditions to your ticket for further details. Season ticket holders that are unable to attend a fixture can post their ticket for sale via the Ticket Exchange link where available on Arsenal.com. This gives a Silver or Red Member the chance to purchase your seat. Silver and Red Members who are unable to attend a fixture can contact the club in writing 72 hours prior to the fixture for a refund minus the booking fees.

Your Membership number will be confirmed in your email confirmation upon purchasing. For data protection purposes, to set your password please visit arsenal.com/membership and select Forgotten Password this will enable you to create your own unique password. - See more here

Mail to

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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