AXA Make A Claim Info

i

The AXA Make A Claim customer helpline contact number should provide you assistance in the following areas.

• AXA Home Insurance Claim Customer Contact
• AXA Travel Insurance Claim Services
• AXA Car Insurance Claim Helpdesk
• AXA CBS (Claims Benefit Statement) Phone No
• Advice Number

How To Get AXA Customer Support help?

AXA Customer Contact

0800 132 203

Timings: Weekdays (8am to 8pm)

Saturday and Bank Holidays (9am to 5pm)

If facing issues regarding your claim or your health insurance, you can get support from the AXA customer support team. Sometimes when you are unable to get your question solved on the official website, you always have an option to contact the dedicated customer support team.

AXA Insurance Customer Service

0800 132 203

AXA is an insurance firm which is headquartered in Paris. The company was founded by Claude Bébéar in 1817. The company has its operations in 59 countries and provides services to 103 million customers around the world. The company is a conglomerate of different businesses operational in five regions North America, Africa, Asia Pacific region, Western Europe and Middle East. In U.K AXA works under number of subsidiaries: AXA Insurance, AXA PPP Healthcare, AXA Investment managers, AXA Sun Life and AXA Wealth.

The major services provided by AXA are:

  1. Insurance
  2. Financial Services
  3. Investment Management

AXA Insurance Customer Service UK, Axa Business insurance, car insurance contact number, axa insurance telephone number, Car Insurance Reviews

Related:

Tesco Customer Contact

Contact Aviva Car Insurance

Ways to get in touch with AXA Customer Services?

The company provides various options to get in touch with their customer support team. You can either call at their helpline number or write at their postal address. AXA makes sure that your issue gets resolved quickly which also helps them to maintain a good relation with the customers.

Write at:

AXA PPP healthcare

PO Box 428

Tunbridge Wells

TN2 9ND

First Healthcare

For more queries, Click Here

Frequently Asked Questions

Does my policy allow me to drive someone elses car?

You can check Section 5 of your car insurance certificate. If the certificate includes the sentence: The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade then you can drive someone elses car.

Following things are to be remembered while driving someone elses car:

  • The car must have a valid insurance and can only be driven in U.K.
  • The car can only be driven by the policyholder and not the named drivers.
  • If you drive another car regularly, adding it as a temporary additional vehicle in your AXA Account will increase the cover from third party only.

Contact Helpline

?

Calls from mobiles and other networks may vary. You will be connected directly to a AXA Make A Claim Customer Service agent. Contact helpline is in no way affiliated with AXA Make A Claim.

NEWS - Facebook faces backlash over users phone numbers

Mobile number supplied by users to enable two-factor authentication led to reduced privacy
Facebook was found using mobile phone numbers initially handed over for account security for other purposes. Facebook has been accused of abusing a security feature in order to weaken user privacy, after the social network was found using phone numbers initially handed over for account safety for other purposes. The company now faces criticism that it will be harder to convince users to take other necessary security measures if users view this as an abuse of trust. Since 2011, Facebook has asked users for their phone numbers in order to enable two-factor authentication', a common account security feature that sends a text message whenever a login is attempted. The social network even required the feature to be used by the moderators of large Facebook pages, telling them they had to hand over a phone number in order to prevent the page from being easily stolen by a canny hacker. Revealed: Facebook's global lobbying against data privacy laws

But in the years after the social network first enabled two-factor authentication, Facebook began to use the phone numbers users had provided for other purposes - eventually, by September 2018, going so far as to update the language used in the prompt, adding the words and more' to the end of a statement that had previously read, simply: Add your phone number to help secure your account.' Now, users who once added their phone number for security are faced with a privacy setting that asks them who can look them up using that number. The options are 'everyone', 'friends of friends', or 'friends'. There is no choice to ban that use. Similarly, Facebook shares that information with Instagram, encouraging users to update their profiles on its sister service if they have a new phone number on the main Facebook app.

In September, Gizmodo reported that Facebook also uses that security information to target adverts: if a business has a phone number for a potential customer, they can upload that number and target that customer with adverts - even if the number is only in Facebook's systems because of the security policies. This week's wave of criticism was sparked by Jeremy Burge, the editor of emoji reference site Emojipedia. Burge, who is the moderator of Emojipedia's Facebook page, was required to enter his phone number because of the number of followers that page has, and rapidly became frustrated with the lack of privacy he was afforded as a result.

'I'm usually one to give benefit of the doubt,' Burge said, 'but it's so clear Facebook sees phone number as the way to unify its data sets (FB: email, Insta: username, WhatsApp: phone #) and this sort of thing only gives them less credibility when it comes to ever providing a number.' Others joined in the criticism. Antonio Garcia Martinez, a former Facebook product manager, said the choice was 'not just bad, it's dumb.

The fraction of users that have two-factor authentication enabled must be small, so the usage gain is minimal, while the PR risk is huge. Dumb trade-off.' In a statement, Facebook addressed some of Burge's criticisms: 'We've been hearing questions about two-factor authentication and phone number settings on Facebook. Two-factor authentication is an important security feature, and last year we added the option to set it up for your account without registering a phone number. Separately, the 'Who can look me up?' settings are not new and are not specific to two-factor authentication. 'In April 2018, we removed the ability to enter another person's phone number or email address into the Facebook search bar to help find someone's profile.

Today, the 'Who can look me up?' settings control how your phone number or email address can be used to look you up in other ways, such as when someone uploads your contact info to Facebook from their mobile phone. We appreciate the feedback we've received about these settings and will take it into account.'

Further AXA Make A Claim info

How to find out if I am covered to drive other cars before I buy the policy?

The company will inform you after you get a car insurance quote if you are covered to drive other cars. You can also check the Section 5 of your car insurance certificate, if it includes the sentence: The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade then you can drive other cars.

What is the criteria for refund if I cancel my car insurance?

The refund amount may vary depending on when you cancel the insurance and if there is any claim on your policy. The criteria for a refund is mentioned below:

Cancellations following a claim: There will be no refunds if there is any claim on your policy and you will have to pay the full premium for the year.

Cancellations within 14 days: You have two options to cancel your car insurance within 14 days of the start date:

  • You can cancel the policy back to the start date. The company will return your payment in full, except for any non-refundable credit card fees.
  • Alternatively, the company can cover you for 14 days. If you cancel during this time,the company will return your payment for cover after the cancellation date.

Cancellations after 14 days:You can cancel your car insurance after 14 days from the starting date. The cancellation charges will be £52.50.

How to cancel my AXA car insurance policy?

If you want to cancel after the renewal invitation is sent:

Your renewal invitation will include the details on what to do if you dont want to renew your car insurance. You can also log in to your AXA Account to find out how to decline your renewal.

If you want to cancel before the renewal invitation is sent:

You can contact AXA helpline team on 0330 024 1158. For further queries you can click on the link: Find out more about cancellations and refunds

Can I change the car details on my policy online?

Yes, you can change the car or car details on your policy using AXA Account.

Related Equifax Customer Contact

To change the car details on your policy follow the instructions mentioned below:

  • Login to AXA Account
  • Click on change link next to your car.
  • Follow the onscreen instructions.

TIP: Changing the details may result in your insurance premium rising or going down.

Can I take a courtesy car abroad?

Courtesy cars may only be used in England, Wales or Scotland. Youll only be insured to drive your own car overseas.

Can I claim on my car insurance if my car is hit by an uninsured driver?

If you have a comprehensive car insurance, your accidental damage of the car will be covered no matter who caused the accident. If the car is insured by a third party insurance, then the company will not be able to repair the car.

Things required at the time of claim are mentioned below:

  • Other car drivers registration.
  • Make and model of his/her car.

How to make a complaint about AXA car insurance?

Complaints about your car insurance policy: You can contact AXA car insurance customer service at:

Phone: 0330 024 1158

Email: complaints@axainsurance.com

Write to: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.

Complaints about your car insurance claim:

Phone: 01892 507158

Email: complaints.resolution@axaclaims.com

Write to: AXA Motor Claims, PO Box 239, Tunbridge Wells, Kent, TN2 9BL.

How to make a complaint about AXA home insurance?

Complaints about your home insurance policy: You can contact AXA home insurance customer service at

Phone: 0330 024 1235

Email: complaints@axainsurance.com

Write to: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.

Complaints about your home insurance claim:

Phone: 0330 024 6841

Email: householdcomplaints@axa-insurance.co.uk

Write to: Home Claims, AXA Insurance, Household Customer Relations Team, PO Box 300, Lancaster, LA1 1GB.

How to make a complaint about AXA travel insurance?

Complaints about your travel insurance policy: You can contact AXA travel insurance customer service at

Phone: 0330 024 1307

Email: complaints@axainsurance.com

Write: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.

Complaints about your travel insurance claim:

Phone: 01473 388314

Email: lifestyleClaimComplaints@axa-insurance.co.uk

Write to: Travel Claims, AXA Insurance, Lifestyle Complaints Team, 1st Floor, Civic Drive, Ipswich, IP1 2AN.

Related:

Green Flag Vehicle Insurance Customer Contact

Elephant Car Insurance Customer Contact

Admiral Insurance Customer Service Number

ESA Customer Contact

How will I know when my policy is due for renewal?

AXA will email you at least 21 days before your insurance is due for a renewal.

How to make a car windscreen claim?

To make a car windscreen claim follow the steps mentioned below:

  • You can log in to your AXA Account > click Make a claim and follow the onscreen instructions.
  • You can book an appointment with the repairer at www.autoglass.co.uk/axa
  • You can also call at 0330 024 1306 (24*7).

What happens if the accident was my fault?

If you have AXA comprehensive insurance cover, the company will pay for any loss, damage or injury to you and anyone else involved in the accident.

How to cancel my AXA home insurance policy?

You can check your home insurance renewal invitation that includes the details on what to do if you do not want to renew the policy. You can also log in to your AXA Account to find out more details on declining the renewal.

How can I view my payments?

To view your payments follow the steps mentioned below:

  • Login to your AXA Account > choose the policy for which you want to check payments.
  • If you pay all in one go: check your premium in the Insurance Schedule.
  • If you pay monthly by direct debit: you can find the details in the Motor Payment schedule.

How to update my bank or credit card details?

To update your bank details follow the steps mentioned below:

  • Login to your AXA Account > choose the policy you want to update.
  • After selecting the policy click on payment details section and there you can update your details.

What to do if I do not want to renew my car insurance from AXA?

You can check your renewal invitation report which contain details on how to cancel your car insurance renewal. Also you can log in to your AXA Account

Mail to

@

All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


Assistance










Service provided by CHelpline. λ27