Sky-Broadband Info

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The Sky-Broadband customer helpline contact number should provide you assistance in the following areas.

• SKY Home Broadband UK Support Number
• Customer Service Enquiry

Sky UK Support Number: 0844 385 1242

Contact Sky – Phone Sky Customer Service on 0844 385 1242 or freephone 0800 151 2747

Phone 0844 385 1242 to contact Sky Customer Service for help with your Sky TV, Broadband and other devices; or call their freephone number 0800 151 2747 for free from any standard UK landline or mobile phone.

Here are the phone numbers of Sky (including Sky TV, Sky Broadband, Sky Talk, TV Apps, iD, etc) that can help with your consumer experience in a convenient set of lists. Here you will find all of Sky’s phone numbers relating to buying/upgrading, scheduling/cancelling an appointment, moving your service to a new address, and more.

If you are not sure on which number to call, please call the main customer service helpline 0800 151 2747. This is a freephone number, like all 0800 numbers, which means it is free to call from a UK based mobile or landline. If calling from outside the UK dial +44 800 151 2747 – standard international call costs will apply.

Sky UK Support Numbers

Here’s a list of Sky’s most popular telephone helplines:

Department Phone Number
Join Sky 0843 504 7160
Sky – sales 0800 151 2747
Sky – customer service 0844 385 1242
Sky – upgrade 0344 241 1653
Sky – downgrade 0344 241 0266
Sky – cancellations 0333 202 2135
Sky – faults 0344 241 1653
Sky – installations 0800 151 2747
Sky – engineer 0344 241 4141
Sky TV 0800 151 2747
Sky Broadband 0800 151 2747
Sky Talk 0800 151 2747

Sky Customer Service – main contact numbers

These generic phone numbers are suitable for pretty much any customer service enquiry relating to Sky TV, Sky Broadband and any of Sky’s mainstream products or services sold in the UK.

Phone Number Department Number Type
0800 151 2747 Sky Customer Service Freephone (0800) *
0344 241 1653 Sky Customer Service Local-Rate (03) **

Call costs explained

* 0800 numbers are free to call from UK landlines & mobiles.

** 03 numbers cost the same as 01 & 02 (geographic) numbers, and are compatible with inclusive free minutes allowances (unlike the more expensive 08 numbers, for example).

Sky TV UK Support Numbers

Whether you’d like to sign up, upgrade or cancel your Sky TV package, or if you’re experiencing difficulties, call the Sky customer service team on 0344 241 1653 at local rate, or find the most appropriate number below to suit for your enquiry type. This number like all 03 numbers is charged at your phone company’s standard local rate – the same as 01 and 02 numbers.

Sky Contact Number UK

  • Buy Sky Now: 0800 151 2747
  • Problems With Sky TV: 0344 241 1653
  • Information on Sky TV: 0344 241 1653
  • Join or Upgrade Sky TV: 0344 241 1653
  • Cancel Sky TV: 0333 202 2135
  • Downgrade Sky TV: 0344 241 0266
  • Reschedule You TV Engineer Appointment: 0344 241 4141
  • Sky TV Shop: 0800 151 2747

Sky Accounts & Billing UK Support Numbers

To check your current Sky balance or make payments on your account please call a Sky billing and accounts representative at 0344 241 1653 or phone one of the following numbers. If calling from outside the UK, dial +44 344 241 1653.

  • Bills & Payments:
    • Automated Self-Service Phone Line: 0333 202 2133
    • Call a Sky expert: 0344 241 1653
  • Change Your Account Details: 0344 241 1653
  • Introductory Offers: 0333 202 0921
  • Track Your Order: 0344 241 1653
  • Sky Protect Insurance: 0344 241 1653
  • Report a Deceased Account Holder: 0333 202 0912
  • Sky Terms & Conditions: 0344 241 1653

Contact Helpline

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Contact Helpline is a phone number lookup service. We strive to deliver you customer service numbers that many big firms & corporations hide.

Simply Call the number above to obtain the Sky-Broadband contact helpline.

Calls from mobiles and other networks may vary. You will be connected directly to a Sky-Broadband Customer Service agent. Contact helpline is in no way affiliated with Sky-Broadband.

Sky Broadband UK Support Numbers

To upgrade your current Sky Broadband or for information regarding your Sky Broadband connection and devices use the following numbers.

  • Problems With Sky Broadband: 0344 241 1653
  • Sky Wifi: 0344 241 1653
  • Set up access to Sky Yahoo Email Account on Mobile Devices: 0344 241 1653
  • Join or Upgrade Sky Broadband: 0344 241 1653
  • Cancel Sky Broadband: 0333 202 2135
  • Downgrade Sky Broadband: 0344 241 1653
  • Sky Broadband Pro: 0344 824 5100

Setting up your Sky Broadband

Sky Talk UK Support Numbers

To join or upgrade Sky Talk services you can call 0344 241 1653 to be connected to a Sky Talk representative or phone any of the following numbers. If calling from outside the UK, dial +44 344 241 1653.

  • Join Sky Talk: 0344 241 1653
  • Upgrade Sky Talk: 0344 241 1653
  • Downgrade Sky Talk: 0344 241 0266
  • Cancel Sky Talk: 0330 041 2435
  • Problems With Sky Talk: 0344 241 1653

Make a Complaint

If you want to make a complaint about your Sky services or if have any other problems please phone any of the following numbers.

  • About Sky TV Products or Services: 0344 241 1653
  • About Sky Broadband: 0344 241 1653
  • About Sky Talk: 0344 241 1653
  • About Sky TV Apps: 0344 241 1599

Moving Home

If you are moving home and you want to transfer your current Sky services to your new property call 0333 200 8000 at local rate.

  • Moving Sky Talk or Broadband: 0333 200 8000
  • To Change or Cancel a Move: 0333 200 8000

Sky TV Apps

Enjoy access to Sky TV apps and if you have any questions or concerns please call the apps team at 0344 241 1599.

  • Problems With Sky TV Apps: 0344 241 1599
  • Manage Your Devices: 0344 241 1599

Sky iD

Use your Sky iD to overview all of your Sky services online and call 0344 241 1653 if you have any problems with your Sky iD.

  • Forgotten Username or Password: 0344 241 1653
  • Other Sky iD Queries: 0344 241 1653

Mail to

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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