RAC Info

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The RAC customer helpline contact number should provide you assistance in the following areas.

• RAC UK Customer Service Center
• RAC 12 & 24 Month Contract Call Center
• RAC Renewal UK Support Number
• RAC Breakdown Directory
• RAC Roadside Assistance Customer Assistance

One of the UKs most trusted and reliable breakdown recovery providers, if you need to get in touch with RAC customer services start by phoning 0844 385 1254.

RAC-Phone-NumberAlongside their main competitor, the AA (and, to a lesser extent, Green Flag) RAC is perhaps the most recognisable roadside recovery brand in the UK. Originally starting out as a branch of the Royal Automobile Club – so named because The Queen and the Royal Family themselves have been known to be members – the RAC started offering assistance to drivers in 1901, and have become one of Britains most trusted brands.

Why do people phone the RAC customer service number?

Obviously, most calls made to RAC are from those who are in a breakdown situation and so RAC customer services agents are adept at getting one of their trained mechanics out to your vehicle as quickly as possible. With over 7 million customers across Britain, the RAC deals with issues of all shapes and sizes – from those who have simply filled their vehicle up with the wrong fuel, through to customers whose cars require a complete service.

RAC telephone helplines - opening hours

RAC Breakdowns operate 24-hours a day, 7-days a week

RAC Sales are available:
Monday to Friday, from 7am until 10pm
Saturday 8am until 8pm
Sunday 9am until 7pm
Bank Holidays 9am until 5pm

RAC Customer Support are available:
Monday to Friday, from 7am until 10pm
Saturday 8am until 8pm
Sunday 9am until 7pm
Bank Holidays 9aml until 5pm



Calling to renew your RAC membership

Away from being in an emergency breakdown situation, customers get in contact with RAC for a number of reasons. One of the main triggers for calls to RAC customer services is the renewal of their annual membership with the company – those who have been long-time customers with the RAC often find their premiums are way above those of new customers.

Complaining about a service from RAC

One common complaint is the level of service received from one of the companys roadside mechanics – it has been reported that, in some rare circumstances, they have been unable to fix the most minor of faults, or have even damaged a vehicle further in their attempts at a repair.

In cases where the company is very definitely at fault, the RAC is always likely to side with the customer, and an offer of compensation can even be discussed. However, in matters where there is some grey area – for instance, some people believe they have been towed to a local garage for a repair when the RAC mechanic could have fixed the problem themselves – getting a satisfactory resolution can be a little more difficult.

Alternative ways to contact the RAC

Emailing the RAC is straightforward, any issues regarding breakdowns can be emailed to: breakdowncustomercare@rac.co.uk

Sales or administration emails should be directed to: membershipcustomercare@rac.co.uk

Contact Helpline

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Contact Helpline is a phone number lookup service. We strive to deliver you customer service numbers that many big firms & corporations hide.

Simply Call the number above to obtain the RAC contact helpline.

Calls from mobiles and other networks may vary. You will be connected directly to a RAC Customer Service agent. Contact helpline is in no way affiliated with RAC.

Contacting the RAC by post:

Any breakdown issues can be posted to the following address:
Breakdown Customer Care
RAC Motoring Services
Great Park Road
Bradley Stoke
Bristol
BS32 4QN

You can send any general enquiries:
Membership Customer Care
RAC Motoring Services
Great Park Road
Bradley Stoke
Bristol
BS32 4QN

What is typically available on the RACs website?

Through their website, RAC are also able to offer route-planning services, as well as information on up to the minute traffic and travel news. While these kind of details were highly valuable at the turn of the millennium, the advent of satellite navigation and map apps on smartphones has meant that usage over these services over the past few years has slowed down dramatically.

As well as their roadside recovery service, RAC also offer a package called, Vehicle Checks and Examinations – aimed at those looking at buying a second hand car, the company will run checks to see if the vehicle has previously been stolen, written off, or has outstanding finance repayments on it. Giving peace of mind to buyers, it also ensures that those purchasing a second hand motor dont suffer further down the line due to the actions of the previous owner.

You will find details regarding all such services at www.rac.co.uk alternatively one call to 0844 385 1254 will direct your call to a member of the RAC team able to address your query.

If you arere in a breakdown situation – or if you just need to lodge a complaint or talk about your renewal quote – call RAC customer services now on 0844 385 1254.

Mail to

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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