paypal Customer Service Contact

Business Merchant Account
Customer Helpline Number

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
Paypal-Business

Paypal-Business Info

i

The Paypal-Business customer helpline contact number should provide you assistance in the following areas.

• Paypal Standard Business Account Contact Info
• Paypal Pro Business Account Customer Care
• Paypal Express Checkout Selling Tel No
• Paypal Buttons And Shopping Cart Gateways Complaints Number
• Paypal Merchant Account Transaction Fees Customer Relations

Call PayPal - phone the number above or freephone 0800 358 7911

Contact PayPals global customer service team on this dedicated UK phone number the number above or freephone 0800 358 7911 (free to call from UK landlines and mobiles) for priority customer service advice and assistance between 8am-10pm Monday-Friday, 8am-9pm on Saturdays, and 9am-6:30pm on Sundays.

PayPal UK Contact Number

These are the best UK phones numbers for accessing PayPal customer services. On these helplines, PayPals support staff can help you with setting up and verifying your account, fraud allegations, service questions and general enquiries.

If you are calling specifically about claims or limitations, you can contact PayPal from 8am-8:30pm Monday-Friday, 8am-6:30pm Saturday and 9am-6:30pm Sunday.

If calling from outside the UK, dial +44 800 358 7911 to reach PayPals UK customer service team (international call charges apply to these numbers unless you are calling them from inside the UK).

You can also contact PayPal customer service on +353 1 436 9004 from anywhere in the world - this is the international phone number for their Ireland-based customer service centre so international call charges will apply here too (unless you are calling from inside the Republic of Ireland).

Pay Pal Contact number UK

The online wallet linked to your regular bank account

PayPal is like an online bank account - its an online wallet, linked to your regular bank account.

Due to its widespread support and framework for facilitating standard debit/credit card payments also (whereby the buyer doesnt even need a PayPal account), PayPal makes online payments a breeze.

PayPal UK - Theres a new money in town PayPal is a free, easy-to-use and secure way to make and receive standard debit or credit card payments via your smartphone, tablet or desktop/laptop computer. Once youve signed up for your free PayPal account, you simply need to register your bank, credit or debit card details (or all three) and you are ready to make and receive payments within a few quick clicks. When you are set up, theres no need to fill in forms, wait for security verification, or enter payment details again when shopping online. In fact, you can pay anyone with an email address or mobile phone number - they dont even have to have a PayPal account. Plus, more and more UK high street shops are accepting PayPal payments too. So if you are not already using it, theres never been a better time to sign up for swift, safe and simple transactions by opening a PayPal account.

PayPal is incredibly versatile, allowing anyone with an email address to send and receive payments online. It operates by leaning on the established financial infrastructure of the bank accounts and credit cards registered to it, in order to provide a worldwide, real-time payment system for its millions of subscribers. This means that businesses of all sizes - from multinationals to individual operators - are supported by traditional and established payment systems.

Common customer concerns

As a global banking service operating in over 200 countries and counting, PayPals international customer service teams work around the clock to help customers solve technical difficulties by answering all kinds of questions, simple and complex. Popular topics commonly found in customer service phone calls include how to set up a new account, verifying and managing an account, how to send money to a specific person and how to request money from someone, depositing money from PayPal balances into bank accounts and vice versa, and solving purchase disputes.

Whatever the nature of your enquiry, PayPals UK-based customer service team are on hand to help. Just call them direct on the number above or freephone 0800 358 7911.

Using PayPal on eBay

using paypal with ebay

One of the biggest sources of business for PayPal is facilitating payments on eBay - this was discovered by eBay a long time ago which led to the purchase of PayPal by eBay to ensure PayPal always operates in the best interest of eBay customers.

You can link your two accounts to enable seamless PayPal transactions on your eBay purchases. From eBay payments to fees, receiving payments for goods sold and opening & resolving disputes, you can handle any problem with eBay transactions directly through your PayPal account after youve committed to making the purchase on the online auction site.

To get help with your PayPal purchases on eBay, you can contact either eBay of PayPal as appropriate (as follows).

Company Phone number Freephone number
PayPal the number above 0800 358 7911
eBay 0843 504 7176 0800 358 6551

A Simple, Secure Service

EASY balance maintenance - You dont need any money stored in your PayPal account to make purchases because anything not there is requested from your chosen funding source (be it your bank account by instant bank transfer, or your credit or debit card) once you have committed to pay at the checkout. If your PayPal account is in credit, PayPal will use this balance to pay for goods and services before requesting any more money from your nominated bank account or cards.

WIDE retailer support - A large & growing number of online retailers have been offering customers the choice of paying by PayPal for many years now - there are thousands of business around the UK and millions worldwide selling products via PayPal. You pay in pounds if you like, although PayPal is equipped to process 26 different currencies from 203 countries (for a currency conversion charge on top of the usual transaction fee).

SECURE shopping process - Simply look for the PayPal option when you are at the checkout, approve the payment (by logging in with your email address and password if you are on your computer or tablet, or mobile number and PIN if you prefer when shopping on your smartphone) to make your purchase. PayPal securely stores your payment information and protects your personal details so you can checkout quickly without having to pass unnecessary personal details to the seller or any other payment processing agent. The retailers you deal with via PayPal never see your bank details because PayPal draws the funds from your chosen account and acts as the middleman between you and them.

PayPal Internet security Another layer of security for PayPal users is PayPal Buyer Protection. This covers the customers eligible purchases if they dont arrive as expected, for example if they dont match the description on the sellers site or if theyre simply not delivered. PayPal then investigates these cases when theyre reported, and typically then refunds the total cost of the purchase (including goods plus postage & packaging) to the buyer - again, stepping in to resolve the dispute so you dont need to deal with the retailer first-hand.

Many sellers dont support PayPal for this very reason - its easy for customer to complain and get full refunds even when goods are delivered without problems (thus leaving the seller occasionally out-of-pocket and ever-vulnerable to fraudulent claims).

The History of PayPal

From independent to eBay-owned to independent again

  • PayPal was originally established as an independent company in the United States in 1998 during the early growth of the web (accompanying the onset of the dot com bubble) where it grew rapidly to become the industry-leading online payment processors - largely thanks to its use on major ecommerce portals like eBay.
  • PayPal was floated on the stock exchange in 2002 shortly before becoming a wholly-owned subsidiary of eBay, the already-affiliated popular peer-to-peer trading & auctions website.
  • Although this partnership made sense due to their longstanding relationship of inter-dependence, PayPal eventually became its own independent company once again in 2015.

PayPal today

PayPal has established itself as one of the leading payment methods for users online auction websites (and the most convenient). But today it is also being used by customers to pay for an increasing range of goods and services such as groceries, electronics, web and print design, travel and for the sale of digital content. Its latest move has seen PayPal set up shop offline, accepted in high street stores and for an increasing number of services like lawyers, business contractors and doctors.

Corporate milestones, 1998 to date

1998 - The original PayPal was created by Peter Thiel and Max Levchin. It was called Fieldlink and later named Cofinity and was designed for Personal Digital Assistants (PDA) users to save and encrypt their financial data

1999 - The company launches a service enabling email payments between people (in US dollars)

2000 - PayPals first customer service centre opens (USA)

2000 - A change in payment systems to incorporate eBay transactions takes PayPal to 1 million users. Cofinity becomes X.com in a merger

2001 - X.com changes its name to PayPal

2002 - The business is first floated on the US stock exchange

2002 - eBay buys PayPal for $1.5bn and introduces payments in £ sterling and € euros

2003 - PayPal expands to 38 markets over four continents

2004 - PayPal becomes a payment option on eBay UK, prompting a 300% jump in revenues to $1.4bn

2005 - PayPal expands to 55 markets worldwide

2006 - Ten more currencies are added including the Swiss franc and Singapore dollar. PayPal goes mobile with text message (SMS) payments

2007 - PayPal is granted an EU banking licence

2008 - PayPal acquires main competitor Bill Me Later. This year also sees the first iPhone app for PayPal payments

2009 - PayPal adds another five currencies, taking the number of currencies supported to 24. The business expands to 190 markets

2010 - PayPal launches dedicated apps tailoring the service for iPhone and Android smartphones

2011 - PayPal mobile payments hit $4bn

2012 - PayPal mobile payments increase more than three-fold to $14bn. The business launches in-store with the PayPal Here service

2013 - Mobile payments almost double in a year to $27bn

2014 - PayPal expands to 203 markets. eBay announces its plans to restore PayPal to a separate business the following year. The company rebrands acquisition Bill Me Later as PayPal Credit

2016 - To date, PayPal has processed over $1 trillion in payments and counting… Today it processes $8,000 every single second

PayPal Customer Service

With so much success and so many customers, technical issues and buyer-seller disputes are inevitable so PayPal has setup a comprehensive customer support system via FAQs and contact forms on its website - if you dont see the answer to your question in PayPals FAQs and you are not keen on posting in the community forum, fill in their customer service form and someone will get back to you within a few days or weeks.

There are many ways to contact PayPal for further information about the products & services they provide and to get help with them - the easiest method of contact is often to simply pick up the phone and call their UK-based customer support team on the number above or call their freephone number 0800 358 7911.

For more customer service options, see PayPals customer service portal featuring contact details, FAQs and a community help forum here: www.paypal.com/selfhelp.

Top 10 reasons for contacting PayPal customer service

  1. Learning how to withdraw money out of PayPal, into your bank account. Taking the funds out of your PayPal balance and putting that money into your normal bank account.
  2. Learning how to reset your password or security question - so you can get back into your PayPal account after youve forgotten your login details, or so you can protect your account in case you suspect someone else may know the current login details.
  3. I received an email from PayPal - how do I know if its genuine?
  4. How do I add, confirm or remove my email address?
  5. How do I add or change a bank account on my PayPal account?
  6. How do I open or close a PayPal account?
  7. How do I add or remove a debit/credit card?
  8. How do I update my debit/credit cards expiry date?
  9. How do I receive money in my PayPal account?

Different ways to use PayPal

Pay on websites

PayPal is available to use on millions of websites around the world in 203 countries and markets and 24 currencies. Making payments is fast, secure and simple. When you get to the checkout, simply choose to pay with PayPal, log in to your account, authorise the sale and you are done. Youll then receive confirmation of your purchase from the seller and confirmation of the payment from PayPal. Giving you peace of mind that your goods have been bought without the hassle or worry of sharing your payment details any further.

If you need support with your online purchases including activating your PayPal account, using PayPal at the checkout, authorising or completing your online transaction, you can call on them on this UK the number above or via their freephone number 0800 358 7911.

Buy and sell on auction sites including eBay

PayPals link with eBay means you can keep the goods and the transaction separate. Whether you choose to Buy it Now or join a bidding race, you simply make your purchase when you are ready while PayPal handles the sale. This is ideal if an auction ends in the middle of the night or when you are away from your computer or phone; youve secured your purchase and PayPal is ready when you are to close the deal.
For advice on using PayPal in your eBay shopping and questions like how to link your PayPal account to eBay or how to finalise your purchase, you can contact them on their UK number on the number above or via freephone 0800 358 7911.

Send money

PayPals not just for paying in shops. You can also use it to send money to anyone with an email address or mobile telephone number. Simply key in the recipients email or mobile details and the sum of money you want to send them. They will then receive an alert telling them about the payment. To transfer the money they will have to log in to their PayPal account or set one up. You can pay anyone in the UK or overseas with no charges as long as you pay in GBP. So if your daughters on her travels and low on cash, you can whizz her some money quicker than she can make the begging phone call back home! Its also an ideal way to split a restaurant bill - one pays the balance and the rest of you reimburse them directly via PayPal.

For advice on how to send money via PayPal including currency conversions, paying friends and setting up a business account, give them a call on the number above or freephone 0800 358 7911.

Request money

There are two simple ways you can send money via PayPal. The first is to use PayPal.me - this smart little service lets you set up a unique hyperlink to your PayPal account that you can share with friends, customers, creditors, anyone who might need to send you money. You can call this link anything you like. For example Kates Hen Holiday, where you can all pay in for your part of a shared trip away. You can share this link via text, email, chat or social networking post. When theyre ready to pay, they simply click on the link, enter the amount and log in to their own account to approve.

The second method is to send a direct request for money via your PayPal account. You can request money from anyone for any reason - perhaps a friendly reminder about a loan or issuing a one-off invoice for a service rendered. Simply key in the amount and enter the debtors email address or mobile number. They then receive notification of your payment request and can pay you via their card, bank account or PayPal balance.

Receiving money in the same currency costs you nothing. There is only a charge for the conversion if you receive money in a different currency. If you have any questions about requesting and receiving money via PayPal you can contact them on the number above or freephone 0800 358 7911.

Pay with credit

PayPal Credit is just like a virtual credit card you apply to your PayPal account to use for online purchases. It takes minutes to apply and if you are approved, your credit limit is added to your PayPal account straight away. No need to wait for the post to bring a plastic credit account and your PIN. PayPal Credit can be used separately or added to your standard PayPal Wallet. If you choose the latter, PayPal Credit can be selected as your preferred payment option or specified with each individual purchase. You can set up payment reminders too, for plenty of notice to make repayments.

For useful advice about setting up and managing your PayPal Credit account, call this UK number the number above or call PayPals freephone number 0800 358 7911.

More ways to contact PayPal UK

PayPals telephone contact centre is open for most of the day, every day. But if you need customer support after hours, you can still access FAQs on their self-help pages www.paypal.com/selfhelp/home for answers to some of the most commonly asked queries. With a more specific enquiry, you might find it easiest to drop PayPals email support a line at www.paypal.com/selfhelp/contact/email. They aim to answers queries within 24 hours.

Sometimes it pays to chat with likeminded users. PayPal has a really active online community in its forums who might be able to shed some light on any questions you might have about your experience.

Forums: www.paypal-community.com/t5/UK-Community/ct-p/UK

Youll find most users more than willing to share their advice, opinions and experiences. Look back through the threads - it may be the case that your question has already been asked - and answered. Make sure you keep your questions generic when committing your thoughts in writing. Do not share any account, payment or security details.

If you are a business with a PayPal enquiry, call them on their business freephone number 0800 358 7929.

Contact Helpline

?
Contact Helpline is a phone number lookup service. We strive to deliver you customer service numbers that many big firms & corporations hide.

Simply Call the number above to obtain the Paypal-Business contact helpline.

Please refer to Official Business Merchant Account website here. for call charges. You will be connected directly to a Paypal-Business customer service agent. Contact helpline is in no way affiliated with Paypal-Business.

PayPals UK head office

If you need to escalate any queries, youve got a general enquiry unrelated to a PayPal account or you are contacting a non-customer services department such as Human Resources, you can contact PayPal UKs head office at this address:

PAYPAL (UK) LIMITED,
Whittaker House,
Whittaker Avenue,
Richmond,
Surrey,
TW9 1EH,
UNITED KINGDOM.

FAQs

I received an email from PayPal. How do I know if its genuine?

Fake emails can attempt to trick you into receiving your personal or financial information like your passwords and log-ins, bank account or credit card details. They will often link to a fake website which will collect the information you type in.

Emails from PayPal will never:

  • Use a generic greeting like Hello user or Hello PayPal customer. The emails will always use your first and last name, or the name on your business account
  • Request your financial or other personal information. PayPal will never ask for your bank account, debit or credit card details or your full name, password or security questions
  • Ask you to install a software update on your computer

To check the validity of an email, forward it to spoof@paypal.co.uk and delete it from your mailbox. If you think youve responded to a fraudulent email and believe your PayPal account has been compromised, report it immediately by calling UK number the number above or via freephone 0800 358 7911.

Join PayPal on Social Media

PayPal UK and PayPal worldwide have active social media presences, particularly on Twitter and Facebook. These are particularly useful for accessing micro news bulletins and up-to-the-minute information about breaking stories straight and reliably from the business itself. Theyre also a great way of engaging in real-time dialogue with company representatives and fellow customers. If you want an answer to a general support question theyre a good first port of call. In fact, its worth looking back through previous conversations too, as you are likely not be the first person to ask the question.

Theres a new money in town! - PayPal.

Twitter: twitter.com/PayPal

Facebook: facebook.com/PayPalUK

You can address questions to the PayPal UK team and other users via these Facebook and Twitter accounts. If you need a more urgent or technical response, Twitter enquiries should be directed to @AskPayPal. Theres a good chance you might find an answer to most queries if you sift through these pages. But for immediate, tailored customer support, its best to pick up the phone and speak to a UK representative on the number above or via the freephone number 0800 358 7911.

Please be vigilant especially when discussing financial affairs on social media. If your query isnt a general one or might require disclosure of sensitive personal details, it is best that you speak to PayPals customer support team over the phone.

Never share your personal information - including logins, email addresses, transaction details, card or bank details, passwords or screenshots from your PayPal account - on social media, especially on publically-visible pages.

There is also a Community Help forum on the PayPal website, where users swap ideas, tips and experiences. This bank of FAQs is a great place to find answers and resolutions to common questions and problems.

Shopping online with PayPal

Mail to

@

All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


Assistance










Service provided by CHelpline. λ24

Other Customer Services Links

  • DVLA UK Phone Number: Traffic Penalties
  • PDSA Customer Helpline Number: PDSA Vet Services
  • EBAY Customer Service Contact: Ebay Unpaid Item Strikes
  • MADBID UK Phone Number: Madbid Smart Phone Auctions