axa UK Phone Number

AXA Van Insurance
Customer Helpline Number

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
AXA-Van-Insurance
Premium Rate Connection Service. All Adviceline calls are capped at the rate of £1.53 from a BT landline. Calls cannot exceed this amount from a BT landline. Calls from mobiles and other networks may vary. Official site is here. Simply call the number above to obtain the UK telephone number for the AXA Van Insurance Customer service team.

AXA-Van-Insurance Info

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The AXA-Van-Insurance customer helpline contact number should provide you assistance in the following areas.

• AXA Van Insurance Contact Number
• AXA Van Multi Driver Cover Number Contact
• AXA Broken Winscreen Repairs Telephone Number
• AXA Van Insurance instant quotation Quote Technical Help
• Helpline

How To Get AXA Customer Support help?

AXA Contact Number

0800 132 203

Timings: Weekdays (8am to 8pm)

Saturday and Bank Holidays (9am to 5pm)

If facing issues regarding your claim or your health insurance, you can get support from the AXA customer support team. Sometimes when you are unable to get your question solved on the official website, you always have an option to contact the dedicated customer support team.

AXA Insurance Customer Service

0800 132 203

AXA is an insurance firm which is headquartered in Paris. The company was founded by Claude Bébéar in 1817. The company has its operations in 59 countries and provides services to 103 million customers around the world. The company is a conglomerate of different businesses operational in five regions North America, Africa, Asia Pacific region, Western Europe and Middle East. In U.K AXA works under number of subsidiaries: AXA Insurance, AXA PPP Healthcare, AXA Investment managers, AXA Sun Life and AXA Wealth.

The major services provided by AXA are:

  1. Insurance
  2. Financial Services
  3. Investment Management

AXA Insurance Customer Service UK, Axa Business insurance, car insurance contact number, axa insurance telephone number, Car Insurance Reviews

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Ways to get in touch with AXA Customer Service Number?

The company provides various options to get in touch with their customer support team. You can either call at their helpline number or write at their postal address. AXA makes sure that your issue gets resolved quickly which also helps them to maintain a good relation with the customers.

Write at:

AXA PPP healthcare

PO Box 428

Tunbridge Wells

TN2 9ND

First Healthcare

For more queries, Click Here

Frequently Asked Questions

Does my policy allow me to drive someone elses car?

You can check Section 5 of your car insurance certificate. If the certificate includes the sentence: The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade then you can drive someone elses car.

Following things are to be remembered while driving someone elses car:

  • The car must have a valid insurance and can only be driven in U.K.
  • The car can only be driven by the policyholder and not the named drivers.
  • If you drive another car regularly, adding it as a temporary additional vehicle in your AXA Account will increase the cover from third party only.

Contact Helpline

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Contact Helpline is a phone number lookup service. We strive to deliver you customer service numbers that many big firms & corporations hide.

Simply Call the number above to obtain the AXA-Van-Insurance contact helpline.

Calls may cost more from mobiles and other networks. You should be aware that you will not be connected directly to a AXA-Van-Insurance Customer Service agent. Contact helpline is in no way affiliated with AXA-Van-Insurance.

How to find out if I am covered to drive other cars before I buy the policy?

The company will inform you after you get a car insurance quote if you are covered to drive other cars. You can also check the Section 5 of your car insurance certificate, if it includes the sentence: The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade then you can drive other cars.

What is the criteria for refund if I cancel my car insurance?

The refund amount may vary depending on when you cancel the insurance and if there is any claim on your policy. The criteria for a refund is mentioned below:

Cancellations following a claim: There will be no refunds if there is any claim on your policy and you will have to pay the full premium for the year.

Cancellations within 14 days: You have two options to cancel your car insurance within 14 days of the start date:

  • You can cancel the policy back to the start date. The company will return your payment in full, except for any non-refundable credit card fees.
  • Alternatively, the company can cover you for 14 days. If you cancel during this time,the company will return your payment for cover after the cancellation date.

Cancellations after 14 days:You can cancel your car insurance after 14 days from the starting date. The cancellation charges will be £52.50.

How to cancel my AXA car insurance policy?

If you want to cancel after the renewal invitation is sent:

Your renewal invitation will include the details on what to do if you dont want to renew your car insurance. You can also log in to your AXA Account to find out how to decline your renewal.

If you want to cancel before the renewal invitation is sent:

You can contact AXA helpline team on 0330 024 1158. For further queries you can click on the link: Find out more about cancellations and refunds

Can I change the car details on my policy online?

Yes, you can change the car or car details on your policy using AXA Account.

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To change the car details on your policy follow the instructions mentioned below:

  • Login to AXA Account
  • Click on change link next to your car.
  • Follow the onscreen instructions.

TIP: Changing the details may result in your insurance premium rising or going down.

Can I take a courtesy car abroad?

Courtesy cars may only be used in England, Wales or Scotland. Youll only be insured to drive your own car overseas.

Can I claim on my car insurance if my car is hit by an uninsured driver?

If you have a comprehensive car insurance, your accidental damage of the car will be covered no matter who caused the accident. If the car is insured by a third party insurance, then the company will not be able to repair the car.

Things required at the time of claim are mentioned below:

  • Other car drivers registration.
  • Make and model of his/her car.

How to make a complaint about AXA car insurance?

Complaints about your car insurance policy: You can contact AXA car insurance customer service at:

Phone: 0330 024 1158

Email: complaints@axainsurance.com

Write to: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.

Complaints about your car insurance claim:

Phone: 01892 507158

Email: complaints.resolution@axaclaims.com

Write to: AXA Motor Claims, PO Box 239, Tunbridge Wells, Kent, TN2 9BL.

How to make a complaint about AXA home insurance?

Complaints about your home insurance policy: You can contact AXA home insurance customer service at

Phone: 0330 024 1235

Email: complaints@axainsurance.com

Write to: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.

Complaints about your home insurance claim:

Phone: 0330 024 6841

Email: householdcomplaints@axa-insurance.co.uk

Write to: Home Claims, AXA Insurance, Household Customer Relations Team, PO Box 300, Lancaster, LA1 1GB.

How to make a complaint about AXA travel insurance?

Complaints about your travel insurance policy: You can contact AXA travel insurance customer service at

Phone: 0330 024 1307

Email: complaints@axainsurance.com

Write: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.

Complaints about your travel insurance claim:

Phone: 01473 388314

Email: lifestyleClaimComplaints@axa-insurance.co.uk

Write to: Travel Claims, AXA Insurance, Lifestyle Complaints Team, 1st Floor, Civic Drive, Ipswich, IP1 2AN.

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How will I know when my policy is due for renewal?

AXA will email you at least 21 days before your insurance is due for a renewal.

How to make a car windscreen claim?

To make a car windscreen claim follow the steps mentioned below:

  • You can log in to your AXA Account > click Make a claim and follow the onscreen instructions.
  • You can book an appointment with the repairer at www.autoglass.co.uk/axa
  • You can also call at 0330 024 1306 (24*7).

What happens if the accident was my fault?

If you have AXA comprehensive insurance cover, the company will pay for any loss, damage or injury to you and anyone else involved in the accident.

How to cancel my AXA home insurance policy?

You can check your home insurance renewal invitation that includes the details on what to do if you do not want to renew the policy. You can also log in to your AXA Account to find out more details on declining the renewal.

How can I view my payments?

To view your payments follow the steps mentioned below:

  • Login to your AXA Account > choose the policy for which you want to check payments.
  • If you pay all in one go: check your premium in the Insurance Schedule.
  • If you pay monthly by direct debit: you can find the details in the Motor Payment schedule.

How to update my bank or credit card details?

To update your bank details follow the steps mentioned below:

  • Login to your AXA Account > choose the policy you want to update.
  • After selecting the policy click on payment details section and there you can update your details.

What to do if I do not want to renew my car insurance from AXA?

You can check your renewal invitation report which contain details on how to cancel your car insurance renewal. Also you can log in to your AXA Account

Mail to

@

All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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